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November 2023 by John Van Osdol
Just became a member at Advia Credit Union. Jenn and Henry did a GREAT job working out a great auto loan for me and hats off to them for the red carpet treatment they gave me. Made it VERY easy to do business with them and I appreciate all the support and help they gave me to work through this transaction. HIGHLY recommend!
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November 2023 by Mitchell Clark
Nice failed attempt at stealing the truck that's not even on the loan ? scumsucking scam artists why anyone still does businesses with frauds like yall is beyond meWorst credit union in America
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October 2023 by TAMMY COBB
Absolutely the best financial institution! The customer service is top-notch. Every time I visit the branch or call their customer support, I'm met with friendly, knowledgeable, and attentive staff. They take the time to address my concerns and provide solutions promptly.
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September 2023 by Phil Hurlburt
Member since long before Advia. Hometown feel, always takes great care of the members.
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June 2023 by Johnathan Herber
I have been a member of this credit union for over a decade. Each member of there staff always gives me excellent service and helps solve my problems I present to them. WOULD TOTALLY RECOMMEND, 5/5!
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June 2023 by Jen Fleming
This branch really look for ways to help when they can. Love this branch ❤️
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June 2023 by Jeremy Rymut
Horrible bank!! Talk about fraud protection but go after the victim!! This bank is very fraudulent.. wouldn't trust!! Contacted FBI, and both chesterfield and newbaltimore police and they won't refund me my money... Do not bank here!! Very fraudulent bank!!
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May 2023 by De'Shawn Birden
I have been a member with Advia for 5yrs now and had a car loan with them for 4yrs. Unfortunately my truck was totaled out and the remaining balance on the loan was paid off to Advia by my insurance company. I spoke to the loan officer Henry Herber and asked what was needed of me to qualify for another loan. After checking off the boxes I called her and gave her the info on a car I was looking at that was about $50,000. She pulled my credit and told me she’ll get back to me. 2 days later she called me back and informed me her underwriters would only approve me for around $27,000 and I would be set to go if I found a car at that price. I told her I needed time to think about it and would call her back. I called her back the next day and told her I had found a truck for $25,000. (I make $80,000 a year and don’t have a mortgage or car note in my name at the moment by the way) She then told me to email her the purchase agreement, proof of insurance and income. I sent that over only for her to now say I needed a co-signer or $5,000 down. I sent my ride home which was 2hrs away from the dealership for her to now say I’m not approved anymore unless I had a co-signer or $5,000 down. This credit union is a joke and I hope no one else is mislead or lied to like I was when trying to buy a car. I was given a bunch of broken promises and embarrassed to say the least. I plan on closing my savings account with them as being a 5yr customer means nothing to them.
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May 2023 by Jennifer F.
The New Baltimore branch it great they really look to find ways to help me if I need help!
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August 2022 by Brian Cylkowski
Used the ATM glad it worked.
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July 2022 by Josh Isenhardt
Rude. Just plain rude. No place for that in business.
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February 2022 by Brandy Harris
THE PERSONNEL WERE SO KIND AND NICE TO ME. THEY WERE KNOWLEDGEABLE, FRIENDLY, AND THEIR PROFESSIONALISM WAS OUTSTANDING!!!! I AM CONSIDERING A TRANSFER OF FUNDS.
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October 2021 by Alejandro Ramirez Jimenez
1 ATM. Commonly broken.Sometimes will give u bills, broken, and wont take them back. (Happened to me TWICE with two 50's)
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August 2021 by judy starr
Always very friendly and very helpful .
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March 2021 by paragod1011
They are fantastic! So polite and service oriented. Make you feel like family.
