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December 2023 by Heavenly Inpink
Thank you Sammy for being quick and easy. I brought my own device for service and was in and out within 15 minutes. He even put insurance on it and offered to fix the cracked screen for a good price. Will definitely be back once I can afford dit. He even recommended good options for me other than fixing my phone and was so helpful. Ive been to this store before and 2 years ago even the girl I think her name was Victoria made everything quick and easy and even made good conversation. Its good when businesses leave a good impression that you come back and remember everything about the last time you went there. Nice, professional, and clean. Thank you Sammy so much.
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September 2023 by Red Redman
I have been coming to this location and dealing with sam for years. Always very helpful !! ? Thx!!
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September 2023 by Steve W
What an unreliable store. No they don't open when they say will. They always close way before 6:00 p.m.. Also the customer service is awful. It's the closest store to my house. I will never attempt to go there again!
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July 2023 by Amanda Howington (Amanda Howington)
Went to buy a new iPhone. Don’t bother. Store hours say 11-5 on saturdays. We got there at 2:50, store was locked up. Oh well, off to a different location.
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May 2023 by Natalie Alderson
Fadi and Sammy were amazing! I have needed a new phone for quite some time but everytime I get a new phone I always run into issues, until now. They helped me get a new phone, explained everything very well as we went through the process, they were very polite and didn't make me feel rushed at all. They made sure everything transferred over properly and I was happy. Wish it was a closer location to me because this was the best experience I've had in any metro store. Thank you both so much. I LOVE my new phone!?
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April 2023 by Bling Thing
Was in this location a few days ago, could not get our of there fast enough. The guy there is shady as hell, absolute con artist. Bad bad bad vibes from thus creep.
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February 2023 by Nicole Cleveland
I went into this location today to get a new iPhone. My sales person, Morgan was amazing. She set my new phone up, answered all my questions and gave me a great deal on some accessories!!
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February 2023 by Brittany Whitfield
They are so professional, helpful and accurate... I recommend everyone use this location for their Metro needs!
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January 2023 by Jonathan Brafford
I can't give any less stars the employee/owner whatever he is has no respect. His word means nothing. I will be getting ahold of BBB about this joke of a store
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November 2022 by Philip Cicalo
Always a good experience, polite and don't feel pressured.
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July 2022 by Andrew Mcgibbon
Metro sent me a text saying i could upgrade to a A53 5g phone for $49.99 I went to this location. The guy working says they don't have that phone in stock and tries to sell me a phone with half as much memory and it isn't 5g.I ask if other stores have it, he tells me in Detroit!I ask, can I order the phone. He tries make excuses. Makes a phone call and tells me i need to leave a $50 deposit. Only he doesn't want to give me a receipt for my deposit.Avoid these scammers
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April 2022 by Jozylyn Griffin
Will was super awesome really great guy help us as much as he could!All around best customer service I’ve ever had!
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March 2022 by kristina Casey
Hours are posted online and on the building. I'm thinking that this store is shut down nobody's here. Don't waste your time driving to this location
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January 2022 by Alicia Drew
Went in here twice now and it has been the worst metro I've ever been too first 30 mins to pay a bills ND second time my child was speaking to the customer service guy today and he didn't even respond whatsoever not a word so rude disrespectful. Worst customer service
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July 2021 by Tracyeades 01241978
Thanks Sam for stealing my note ten and keeping it for 2 and half months thanks for taking 3 months to take the new phone back after the new phone never worked im still waiting on my new phone but your store has been closed for 2 weeks now thanks for taking my phone and not giving back worst place I've ever been took you 3 months to and even get it fixed I should of know you were not ligit
