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November 2023 by Terri Clay
The two times i stopped in for help requarding my auto insurance, they were glad to help...
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April 2023 by Judith Cuffaro
Agent was off the hook nice!
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January 2022 by Jeffrey Tessler
I asked for everything on auto-pay yearly. He messed up and only put my auto on auto-pay. This meant my home insurance lapsed and he had to write a new policy that was much higher in price. Rather than fix it, he made me eat the cost
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April 2021 by Shelly Desmyther
To expensive
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February 2021 by Roy Archambeau
Bad lack of communication.
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January 2021 by Chris Merriman
All get my questions answered promptly and pleasantly.
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November 2020 by Gary Lemere
Great rates and excellent service.
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October 2020 by Bryan Post
Experienced a lockout the other night in New Baltimore late at night. A short wait on the line was followed by my man Dallas showing up and popping my door open in 30 seconds.Can't recommend AAA enough, the security and peace of mind is immeasurable.
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September 2020 by mary gilden
I have worked for Ken Chicka for 20+ years, he is an outstanding agent. I have also worked for AAA for 30 years. I work with Ken everyday, he is not only one of the most attentive agents, but, he also is the only agent I know who goes out of his way to save people money and handle disputes for them. He has had many of the same clients for years, that speaks volumes on how they are treated. We strive for and go out of our way to help our clients and those who call in with questions and service needs.
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September 2020 by Carrie Ann
Have been with this Agent for 3 years now. Had questions about the new reform. The two girls in the office are so sweet. Ken explained everything in detail about the changes. I would recommend Ken and his staff to anyone looking for insurance in the future!!!
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August 2020 by Alison G.
My previously AAA retired so I was in the market for a new one! Unfortunately Ken at this location was very rude, unhelpful, and would not answer my questions, acted like I was wasting his time. He was unresponsive and had absolutely no interesting in helping me. I will take my business elsewhere.
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August 2020 by Laura Saylor
Guy was rude. Made me feel like i was bothering him.
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March 2020 by gerald tepatti
The people were very friendly and the place was very clean it was a nice environment to conduct business in
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August 2019 by Hilda Jones
Good Agent
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April 2019 by Katrina Lamkin
I love my agent Ken. He's patient & works hard to help you to get the coverage you want as well as to understand the complicated terminology. I price checked many companies around me & his prices are better with excellent "perks" that are unique to AAA.
