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November 2023 by Mike Coder
Very nice people but they didnt have the tool for my oil drain plug LOL. 2014 passat.... there are plenty of them on the road. Dont advertise euro oil changes if you cant provide one
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November 2023 by Ms Anderson
New to Chesterfield last year I found uncle Ed’s, and was extremely pleased by their Customer Service, this is the reason I decided to choose them as my place of choice for oil changes. There were two very young gentleman there who worked at the time who’s Customer Service was BEST in class, but as of recent, for some reason, the employees that I have encountered, made me decide to No longer use this establishment. My first encounter was with an employee named Shaun I guess he was upset because he had to work that day and he was throwing things around the shop to the point that my daughter and I locked our car door because of his behavior. I decided to give them another chance, and my next Encounter was with a gentleman who was mad he had to work by himself, and he had an ear infection He told me he couldn’t perform our oil change because he didn’t have the filter needed for my car. I have three cars that I used to bring here. Not sure what’s going on with The employees maybe it’s understaffing, but they seem to be frustrated & it’s affecting their customer service.
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September 2023 by Sarah S.
If I could give 0 stars I 100% would. My husband took his truck in for a oil change Monday evening. The guy was RUDE on his personal phone smoking a cigarette and again just RUDE. He didn't check any of the fluids, never showed the stick before or after the oil change claimed it was completely done in 3 minutes. I wish I was exaggerating, but I'm not THREE MINUTES. Asked for a receipt he said "I'm out of paper", asked for a sticker said "I'm out of stickers". We no longer wanted this man even touching the vehicle so we agreed that calling the manager the next day was probably the best thing to do.... WELL they have not answered they're phone on 2 days!!!!! So thankfully the manager at the Uncle Ed's on hall rd was kind enough to tell us to come there so he could check the truck out for us. I am sooo mad. We have been going here for YEARS and never dealt with this!!!
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September 2023 by Shawn Rickerman
I recently started going to this location for an oil change and was very impressed with the staff. When my headlight burned out, I brought it to them. Aden was amazing. He had it fixed in minutes. He was friendly and knowledgeable! This place has the best customer service around.Service: General repairs & maintenance
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August 2023 by Adrian Sudbury
Jacob was very friendly and professional. Stopped on a road trip, wouldn't hesitate to go again.
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August 2023 by Kay W
Excellent service.First time I went for an oil change and air filters the staff didn’t have my air filter in stock so they went out of their way to get the part from a parts store nearby. I was impressed so I went to them again today for an oil change. The person working was the only one there. He was extremely polite and worked very efficiently. Honestly he is way underpaid for the service he provided. I think his customer service was one of the best experiences I’ve ever had. He deserves a huge raise.Definitely recommend to others. Will definitely go again for my next oil change.Service: Oil change
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August 2023 by Megan Girard
Great service everytime I've gotten my oil changed or even a cosmetic repair done.
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August 2023 by Korah Ryan
Stan was amazing, great conversation and quick, efficient service. Definitely coming back for my vehicle needs.Service: Oil change
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August 2023 by JimmyJames
Did not carry 10w 30 motor oil nor the filter for a 1998 Dodge Concord however other Uncle Ed's do carry these items just in quarts.
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July 2023 by Doyle Steil
Good job, but stand firm just ask for an oil change that's all. Or all the extras will cost you a lot of money. Uncle Ed's is a very very expensive oil change!!!
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June 2023 by Anon Y. Mous
The employees were so helpful & patient. One even said to come back if I needed tires filled. I'm hoping he was telling the truth because, even though I don't need a change, I do need air.Great place!
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June 2023 by Brian S
The staff always does a great job. Excellent service.
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May 2023 by Jennifer Washburn
The two young gentlemen working were working were wonderful and very helpful!! They showed great customer service and for that I am very grateful!! Because of the great service, I Will Be A Repeat Customer!!!
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May 2023 by Andreana Trombetti
Jacob is amazing! Great service and great prices. Thanks for the help Jacob and Robert!
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April 2023 by Arlene Kerszykwski
Had an oil change at Chesterfield location on 23 this morning...my daughter recommended...great service..attention to every detail..will definitely be back.Service: Oil change
