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January 2024 by Mickie Kuron
Friendly ladies always smiling. Very helpful.
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December 2023 by Charlene Williams
Great service
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December 2023 by LAKL
They don't answer the phone and voice mail was turned off. Had a lost Christmas package that was stuck at a distribution center and needed help. I would give a 0 star if I could.
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October 2023 by Steven Decker
Most incompetent post office on earth!! This place is a joke! Can't even contact this place for one thing! And we have been waiting for a phone call about our new mail keys for 2 whole WEEKS! And nothing! WE NEED OUR MAIL!!!
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August 2023 by Harold Lohan
This place is a joke .Instead of forwarding to my new address they sent it back to sender Really. So i had to reorder everything. Trump was right needs to be privately owned . I would of give 0 stars but it won't allow 0
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March 2023 by Chris Y
They do a good job of getting me in and out as fast as possible
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January 2023 by david tanner
This was my first time shipping packages out of the country so I wasn't sure of the process. One box was too big and had to be repackaged. The clerk was pretty cool. He explained everything I had to do. I was able to ship one package. He gave me extra forms to fill out when I brought the second box back so it would already be completed. It's actually a smaller post office so it fills up quick. I went back to back for two days. I didn't have to wait long but line does get long quick. Maybe because it was the first of the year? Both times I was there, there were 3 clerks working. I did notice that it takes more time for customers applying for passports. Honestly I had to ship some packages for work through UPS. I went to UPS Store on Gratiot and 21 mile. It was worse. The line was out the door.
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October 2022 by Shelby Nelson
Worst post office I have ever been to. The supervisor Samantha won’t do anything to fix their clerks mistakes if you go in, do not see the girl named crystal Clerk #14 very rude and disrespectful and doesn’t even tell you which options you have ever even for sending out 9+ packages at once on a Friday morning I should be getting asked how I want it shipped. Never recommend this post office ever poor customer service.
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October 2022 by Joi James
John was sooooo rude to me on today this was my first and last visit to this post office when I tell u this man was so nonchalant about my business I have no idea why he even works here he didn’t know how to tape my box that I was purchasing due to the fact I was unaware how to seal it properly when I asked him he rudely stated I DONT KNOW AND MOVED ON NEVER TRYING TO GET ME ASSISTANCE .. I would hate to think he was rude to me because of the color of my skin but when I say I just moved here and everyone has always been kind so far he left a Bad taste in my mouth thanks to the lady Christil from finally assisting myself and my son which should have been done in the first place my money is green just like everyone else’s ,, some people have poor customer service skills if you don’t wanna work here give the job to someone that does I will NEVER DO BUSINESS HERE AGAIN WHICH IS SAD BECAUSE I SHIP OUT ALOT OF THINGS THRU UPS /FEDX !!! Because I am a small business owner
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October 2022 by Dictator Shawn
I live in carriage way on Harrisburg lane. And my packages barely ever get delivered. If they do get delivered then it is probably at someone else's mailbox. I am always hesitant about buying stuff online because of USPS
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August 2022 by Tiger Lord
Customer service is really an embarrassing for these people. The old lady who is working at the counter should be fired. She wouldn't even let me exchange a shipping box that I bought and paid for on the spot for a smaller box because I just then realized that it was too big. Then she charged me $28 to ship Express for a package that is less than 1 pound without asking if I wanted to ship it standard or what? It was a rip off big time. The old hag is probably living a miserable life and hates her job. No one is forcing you to work there old lady. If you don't like it then quit! You don't need to rip off people like that ok.
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August 2022 by Rick C
I was charged $68 for a 4lb box. The box was triangle. She measured the two biggest sides and charge me cubic feet which exceeded 2 cubic feet math class should be the first priority in a postal service job.
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July 2022 by Mjollnir Peterson
Lobby open 24/7 so you can use the lobby services and check your p.o. box.
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March 2022 by Pamela Kraft
Can someone please get the mail in Carriage Way in the correct box. Swapping mail with the neighbor on the block behind me constantly! Read the street, not just the numbers
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January 2022 by Lucian Morris
Who ever is in charge of handling postal services on the weekend to Carriageway needs to be shown how to read an address on a package and deliver it to the wrong address. There’s no reason my neighbor who lives on Harrisburg lane 5 streets over ends up with my mail. Seems like the mail person is just dropping mail off where ever.
