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February 2024 by Edward Gawdzik
I was kept well informed of any potential delays. Car was finished when promised.Paper work is easy to read and understand.Oh yeah, car runs great. Just got back from 900 mile trip without any problems.
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November 2023 by Mary Mulhern
Classic Imports is terrific! They are so good at what they do and treat the cars so well. They are also very careful about giving the best value for your money. Don’t hesitate to use their servicesServices: General repairs & maintenance
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October 2023 by Larry Hackett
Austin and Brandon did a great job for me. My Audi convertible's top would not close. Austin scheduled me right away and they found the problem and fixed it. The top works fine now! Brandon also did a complete inspection and recommended other issues that should be taken care of in the near future.
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September 2023 by Bailey De la Torre
High quality service for a reasonable price. A great group of people who we up front and honest with me. Highly recommend their service
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September 2023 by Blake Ostrom
Great team and communication! Everything went smooth with the work that was done. Discussed current issues along with preventative maintenance that was definitely needed. I will continue to take my vehicles here!Services: Transmission
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August 2023 by joelle ashley
...coolant leak plus other high mileage replacements and maintenance on my 2013 Audi TT. I compared customer reviews, pricing and timelines between many local service shops, as well as to what Google said parts and labor should be. Classic Imports in New Buffalo was right in line with my research. Being able to drop it off and leave it meant they could work on it earlier and faster than their schedule predicted. I appreciated the text communication that let me know when they started, the progress and overall findings. Also, their customer service software that provides detailed notes and breakdowns of each recommended repair was easy to use and great for my "knowledge is power" mantra. My car is fixed and running great AND their customer service is over the top, outstanding. I've already recommended them to friend of mine.
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August 2023 by Samuel Logan
Austin was great in every way. Gave very knowledgeable advice, was low-pressure, and guided me through logical and prioritized repair options. The work at the facility is always excellent, and they can be trusted. I have used them to care for my classic MBZ 560SL for many years, and will continue to do so for years to come.Services: Air & cabin filter replacement
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July 2023 by Pamela Zylstra
Used car inspection was thorough and reasonable. Plan to return to Classic Imports to have recommended service performed.
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June 2023 by Neil Robinson
I went to Classic Imports as they were rated fairly high and also they were willing to get my Mini Cooper S in for inspection in a reasonable time frame. The price to repair the clutch was a bit more than expected, and there were some delays that happened with the new clutch. However, they kept in touch the while way through and were up front about the issues. Though the repair took longer than expected, they did make it right. I appreciate the hard work, communication, and honesty in their work and made me feel confident in the price I paid was a fair price. I will be recommending them to others.Services: Transmission
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June 2023 by Cheryn Flanagan
The very definition of a great customer experience! Classic Imports went the extra mile for me and everything was clear, timely, professional, and friendly. They made my life easier in terms of dropping off and picking up, and surpassed my expectation of customer service. Cannot say enough great things about Classic Imports!
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June 2023 by Jonathan Blaze
Great service honest go above and beyond when getting oil change. They do a complete and thorough check of my 330ci…had brake fluid flush alsoServices: Vehicle Inspection
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June 2023 by matt mershon
We’re new to the area and we got a recommendation from a friend to go here for service. This is a professionally run operation with courteous and thorough service. Highly recommend.Services: Vehicle Inspection
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May 2023 by Jerrold Marks
I thought they did a great job. They knew my 2007 BMW 335 and helped me fix issues before they became bad. I appreciated how they saw the start of problems and knew that my old car would have trouble. I always believe in prevention before cure. They were very nice, smart and timely. I would recommend this business for anyone who needs car repair.Services: Auto engine tuning
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April 2023 by John Wheeler
I brought my daughter's vw eos convertable in after the top stopped working in the middle lowering the top and the battery dying. I called and they were able to fit it in right away. It ended up being more than what myself or they had counted on. They were able to track down multiple issues and finally fix the issue. After having to order multiple parts and repair connectors while keeping me in the loop on what was going on and how much it was going to cost. In the end it was perfect. I would recommend using classic imports. But would not buy another vw eos. Lol, but my daughter loves it.Service: Electrical repair
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April 2023 by John Harrington
Everything requested to be repaired was done. I haven’t picked up the vehicle yet. However, I’m sure from the photos and explanations that everything is exceptional.Services: Auto body & trim repair