Horizon Bank's New Buffalo branch is consistently praised for its incredible and terrific customer service. Multiple reviews highlight staff who are amazing, lovely, and go above and beyond to help. Customers thoroughly enjoy the personal connection and attentive service, noting the staff is combatant in solving problems, such as helping navigate a nomadic lifestyle. The branch provides sensible advice and a personal touch, with customers appreciating the ability to meet in person and talk directly to the same helpful person every time without going through a phone maze. This exceptional service creates peace of mind for clients, leading to high recommendations for this breath of fresh air in banking.
The staff ALWAYS goes above & beyond to help with any needs that we may have. Our results are friendly, prompt, and super efficient each time. We will certainly be lifetime members, hands down! A very special thank you to the fabulous New Buffalo staff!
May 2025
Signed up for an account today with Horizon Bank in new Buffalo. Gianna Alfini customer service representative worked with me quickly and efficiently.
May 2025
This branch of Horizon is such a breath of fresh air in the world of banking. I am consistently met with incredible customer service! A special shout out to Gianna and Allyson, they truly are amazing at what they do and so lovely to do business with.
