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March 2023 by Todd Johnson
This NAPA always has a great friendly crew! They have alot in stock, what they don't have in stock, they will get in a very timely matter, typically same day!
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July 2022 by roundman1972 “Roundman72”
Awsome guys working there. They have decent prices. Can get whst they dont have fast.
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May 2022 by Cindy Dawn
Great staff and they make sure you make sure you get the right parts. Very considerate..
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April 2022 by James Goodwin
Not bad goo$ competitor for AutoZone.
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December 2021 by Scott Vines
Always have been very helpful, and have the parts I need.
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November 2021 by R. Chase Mack
The young lady that helped me was very... helpful! In and out fast, great suggestions too!
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May 2021 by Matt Clark
Very helpful and had the parts I needed.
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December 2020 by Brian Burkhard
They have the NAPA know how and plenty in stock.
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August 2020 by Mikail Pinette
Great place! Tim, Terry and Mark are the Best!
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August 2020 by Joe Klumpstra
Very helpful staff and friendly to deal with!
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July 2020 by Jennifer R.
I went to Napa to purchase antifreeze for a Gator that wasn't working correctly. I was told to wait, even though I was the only customer, so he could finish up which I did patiently. Finally when I was able to tell the NAPA employee what I needed and asked for his advice in the matter, he was short tempered, barking and acted like he could care less. When he pointed out where the product was from his stool, not getting up to show me, he continued to get more enraged and louder about me not understanding the correct antifreeze I was grabbing and fuming that he had to explain it to me. I finally asked him why he was shouting at me....he mumbled an incoherent reply so I just quickly made my purchase and left. In these Covid times, customer service is key. People do not need to be treated like this and sadly in my opinion because I was a woman and this wasn't my area of expertise he had no tolerance for me. Oddly, my partner... who is a woman... owns the largest landscaping company in Chicago and spends thousands of dollars with Napa. Customer service is the key to the success of her business in Chicago. Very sad Napa...could not say the same for your company and how I was treated today. It would of been easier and less hassle to just get it from the nice people at the local hardware store around the corner from NAPA which we frequent often because of how helpful and friendly they are.
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May 2020 by Thomas N Teller SR
yes it's a great place great employees
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October 2019 by Richard Rezzardi
Expensive
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September 2019 by Hal Rockwell
Great staff ask for Jerry
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July 2019 by Asmar Muhammad
Good customer service with a knowledge staff.
