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October 2023 by David H.
I purchase a 2018 Ford Focus - price was more than reasonable. Love the absolutely no salesman pressure - NONE! No negotiations period - Kathy was my salesperson and she was professional, courteous, respectful and handled my purchase. We have had the car for about 9 months and the car runs excellent. I highly recommend this dealership. Don't understand why someone would complain about not being greeted by someone when you arrive at the lot - the prices are clearly marked and you are free to look around without the hassle of a salesperso.
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August 2023 by MS SM
Great experience buying my car here, I got exactly the car that I wanted. It's a long drive from my house and it was good to see the pictures and videos from the website were very accurate. No pressure, I took several test drives, and the whole process was very smooth. The car has been running great the past few months that I've had it. I've had one cosmetic problem with the paint and they are fixing it without any issues. I've recommended this dealership to friends and would not hesitate to buy again.
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August 2023 by Dawn Hendrix
We have bought a few cars from this company and I have to say our experience has been fantastic. We were fortunate to recently buy another and their customer service is top notch. We will continue to buy from them and appreciate all that they do. I highly recommend them to anyone looking for a vehicle and excellent customer service.
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August 2023 by Matt Lafeve
These guys get 4 stars because they are super friendly and honest about what's been fixed on the cars. They lose a star because even tho we came in with the full cash amount for a car without financing they still wouldn't cut a break. In my experience if u pay cash you get a deal. No cash no deal. These guys don't see it that way. Good car tho so far. They sell alot of cars. They move quick.
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July 2023 by Evan and Lauren
To be honest, I was a little hesitant to buy from a small, unimpressive looking lot rather than a major dealership like we were used to, and buying a car with a salvaged title. But Macomb Automotive Group blew us away with their open and honest communication, above and beyond approach to customer service, and their integrity. Our car had some issues after purchasing and they took it back to have it repaired and gave us a loaner car all at no cost to us. They even offered to send someone to switch the cars for us when it was finished so we didn’t have to drive back out there.They are good, laid back people and we would recommend them to anybody!
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July 2023 by Jamasb Sokansanj
I went to buy one car for my daughter. I bought one for myself also. That was two years ago, and cars are driving just fine .I would buy again and highly recommend this place. It's definitely worth the drive and NO HAGLE
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June 2023 by moises f.
Bought a Jeep Renegade for my daughter. Car with rebuilt title but you can check it's history. Price much much lower than from the usual used car lot. I'm considering getting another car from them when my other car falls apart. However, they have no financing and have limited trade-in options
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May 2023 by Jed S.
Went to check out a car for my wife. The moment we pulled up, I had a bad feeling. It looks like it's run out of someone's house that isn't well maintained. There's no salesperson to greet us anywhere in sight. We walk into the office and a salesperson is on the phone. He doesn't acknowledge us at all, not even a "just a moment" finger. When he finally gets off the phone, he doesn't acknowledge us; he acknowledges ME. Not "hi, folks", or "hey there, guys"; nope, he looks right at me and addresses me, and I have to indicate twice that it's my wife who is in the market, and he doesn't look thrilled about dealing with a woman. She'd seen a car online listed for $15K. When they bring it around to test drive, we notice the sticker in the window is $18K. Our son notices a smell in the car. When we get back from our test drive, the salesman is in plain sight, but walks away from us, and now the smell is prominent, even outside the car; it's sticky sweet, so either transmission fluid or antifreeze. We pop the hood and the smell is overwhelming. We wait and wait and nobody comes to check on us. The wife goes in and the salesperson is on the phone, again not acknowledging her, and the receptionist is being rude to whoever she's talking to.So, inattentive sales staff that seem more annoyed you're there than eager to make a sale, plus seedy, gravel lot with gigantic puddles operating out of a ramshackle cottage, falsely advertising lower prices online, and selling cars with obvious mechanical defects. We left, we won't be back, and I recommend you don't waste your time.
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March 2023 by Kristine Myers
Just purchased our 3rd vehicle form Macomb Auto, a 2019 Jeep Cherokee. A few days later, the Check Engine light and ABS light came on. I called back and told them, and they told me to bring it back and they will fix it, no questions asked. Turned out to be a wheel speed sensor that they had fixed in 2 days. I also noticed about a quarter sized rust spot on the roof and some bubbling paint too, that I did not see when I bought the vehicle. I was pretty bummed because I would not have bought the car if I had noticed the rust. I showed it to Adam when I dropped it off for the wheel speed sensor, and to my astonishment he said he would fix that too. The next week I dropped the Jeep off, he gave me a loaner, took it to the body shop, and a few days later I had my Cherokee back with a new painted roof. He even texted me pictures while the body shop was working on it. No hassle, no charge.This was above and beyond customer service that I completely did not expect. If you want a sales guy to follow you around and tell you stories about used cars, go to a big dealer. If you want no nonsense car buying with legit customer service, go to Macomb!Eric M.
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March 2023 by Owen Westbrook
I bought a 2020 Dodge Durango GT with 9k miles on it in the summer of 2021. It is now 2023 and I couldn't be happier with my purchase. These are great honest people and I would recommend them to anyone. two years and no problem with the car!
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February 2023 by Michelle Naulo
This dealership is for you if you want to buy a great quality used car that you can rely on for fair, no haggle pricing. Adam is very knowledgeable in the industry and is always open to help. The car I purchased runs great with no issues so far and came with all the proper documentation. For me and my family, the drive to buy the car was far but definitely so worth it!
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December 2022 by Jawane Brown
A friend and I walked in a few years back looking at a charger R/T and a white Jaguar XF. We are both black. As soon as we stepped foot in the establishment, the first thing out of the white lady’s mouth at the desk was “We don’t offer financing.” That’s absurd of her to assume we were financing. I’m writing this now because I was younger, but now I realize what was going on. It would be smart to ask questions rather than assuming because we were paying all cash. My friend went and bought a 2017 Infiniti Q50S all cash and I went and bought a 2017 Jaguar XF S all cash, both $30,000. This is subtle discrimination and I’m not pleased. If you’re black, don’t go buy these salvaged vehicles.
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December 2022 by adam B
This is the 2nd time I’ve purchased a car from this dealer. No games that you typically get at other dealerships. No sales pressure and it is always easy going buying and testing driving vehicles. I always recommend this place to friends and family looking to get into a new vehicle.
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December 2022 by Carol P.
My previous review was deleted by Yelp and I received no notification or explanation.We purchased three vehicles from this business which were all good buys. However, I discovered a discrepancy for the mileage of one of the rebuilt vehicles being sold compared to that reported on the salvage website. It was not tens of thousands of miles, but it was a difference. It's been six years since the purchase of one of the cars and still no problems. We received solid vehicles at a good price.
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October 2022 by Esther Min-Palazzolo
My family was looking to purchase a late model car without high miles on it. This dealership did not disappoint! They were honest and helpful regarding the SUV we purchased. :DThank you and I will refer others here!
