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March 2024 by Larry Cole
Drew did a good helping me and even also offered advice I didn’t know I needed. Good job and Thanks.
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March 2024 by Alexis Bowman
Major shoutout to Robby and Drew for helping me with my wild phone situation. They were so kind, understanding, and helpful while trying to piece together this crazy situation involving my bill and a work line, that was screwed up at the south Lyon location. I can’t thank them enough! Fantastic employees and were able to help me lower my bill, and provided me with several options moving forward regarding my situation. Come to this location over south Lyon!
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February 2024 by brian dills
Drew is always super helpful with all our phone and line needs, wish we had more people like him in all the att stores that can articulate clearly what all we need to do and what deals/promos they have going on, just bought 2 s24 ultras today and couldn’t be happier with the process.
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January 2024 by Kim Steslick
Had a very nice visit with Robbie and Drew. I'd recommend this store to anyone in the area. Had an unpleasant experience at the South Lyon location.
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August 2023 by Robin Bourque
DREW IS BY FAR THE ABSOLUTE BEST AT&T SALES REPRESENTATIVE!!!
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July 2023 by Terry Cook
Drew helped me out big time! Would reccomend this location.
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May 2023 by stacey junker
Robby hooked a girl up. my phone said emergency calls only. I called him he told me to come in and he would change my SIM card. He did, it worked and all is good in hood! Thanks Robby!! 04.27.23 ?
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March 2023 by Carmen Richmond
It has been wonderful ! James is the best, very personable and helpful! He gets gold star in my eye. GoJames!
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March 2023 by Megan Mieske
Went to go exchange my phone for a newer one. Robby, the sales representative, was knowledgeable and kind throughout the entire transaction. He informed us our options and guided us towards the best value option for upgrading phones. Highly recommend Robby and this AT&T store!
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March 2023 by ken powell
The guy Jake seems to have no clue on how to help a customer. I would have liked to done business in the store but I had to do everything online. He told me my phone trade-in didn't qualify for their promotion, when I called customer service they said they did qualify and Jake was wrong. I called the store back and it's tried to explain I was polite the whole time but he decided that he was going to be right no matter what and hung up on me. The manger didn't seem Interested in listing to what I had to say, I think he was defending his employee. The online sales person was happy to help me, everything he said worked out, he told me they just missed out on easy Commission. If the owner of this location would like to contact me I would be happy to explain what happened in more detail.
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March 2023 by Logan Schaecher
Had an issue with my Apple iPhone. Called the support line at ATT, and they made it worse. Ran up to this store on a Wednesday night, and luckily got the smartest tech guys around. Took a few minutes, but solved every single problem, including fixing what the support line did. I will NEVER call ATT again. Going to this store was the best decision I ever made. Great customer service!!! I’d give 10 stars if I could.
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December 2022 by Sheri Thieleman
Dustin was super helpful, insightful and friendly. He was able to set up my phone quick and get me in and out with ease. Would recommend checking out this location
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December 2022 by JACK L. BACH, SR.
Would give a 6 star if I could! Dustin went out of his way to assist me, very helpful young man!
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October 2022 by Deepa E
James was awesome helping me setup my phone to the latest iPhone 14pro. He was courteous and polite and got everything setup so fast. He knows his stuff very well. I would recommend coming to this store for all your phone needs.
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October 2022 by Judy Boyer
James and Justin were a great help I will always come to this location!
