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“My husband and I came in with many, many documents to be copied and then faxed to another site. Both Morgan and Breann from the Hartland office were very efficient and helpful. A great example of wonderful customer service...thank you girls ?”
“I had such an amazing experience with Jessica and Carole. I have been to a few branches and the Milford Team has been one of the best!
They helped me with all my banking needs, when I took over the finances from my mother’s estate I had no idea how to manage it all and Jessica and Carole spent so much time with me helping me get everything together.
Everyone here has been so nice and I would recommend seeing any of them for any help you might need.”
“I've been a member for 30 years and this branch is hands down the best one I've ever been to. When giving out raises this year, this branch staff should get a raise across the board. Josh is doing the lords work by having to deal with myself and my family. The branch decor was improved greatly this year when they replaced the eye sore of a missing mini fridge in the lobby with a brand new, working, somewhat stocked mini fridge of water. Studies have shown that 10% more loans are originated when there is a full service coffee bar in a bank lobby - something to think about for 2025 branch investment allocations. Seriously: A big thank you to the entire Wixom branch staff for all of their extra effort, constant patience, and general upbeat attitude. Keep up the great work!”
“After many different visits over the last few years, the service is always friendly and top notch. They treat you much better than other places, and definitely give a hometown feeling. Great place.”
“I have been a member of the CFCU Wixom location for a couple of years now and it is fantastic, aside from one bankteller. He has been continually rude to me every time I have had him helping me out. I am a younger woman and I feel as though he does not respect me at all. I have noticed how differently he treats male customers, my dad included, who had this bank teller help him out through the drive thru while I was in the car and was treated significantly better than I usually am (I offer the same kindness as my dad). On my most current visit there I was depositing cash, and he made an incredibly passive aggressive comment about how all of my bills weren’t facing the right way, when I have come in there countless times before without having to do so and even if he wanted me to, there was definitely a nicer way of saying it. I apologized, and he said nothing. He then kept noticeably sighing which is so petty. I love this bank, and I think it’d be a better place for everyone if these concerns were brought to attention.”
“Tanya at LMCU - White Lake branch, was so wonderful and pleasant when I went in.
Helped me with my banking needs, and was so personable and friendly. Tanya also sent me an unexpected little note afterwards, I’ve never had that happen before from a bank ?….
Loved that ❣️”
“I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience I’ve had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.”
“I vibe with vibe they have great customer service! Also, the affordable payment options loans. If you lose your debit card, you can get one in mins.?? 10 out 10”
“Community Financial employees are always friendly, and helpful! Just had another fantastic service experience with Rique. She was extremely helpful and kind!!! Thank you!”
“I'm only giving five stars because of Alice on the teller line. She is amazing and you should give her a raise and a big bonus bc I only go to her and she helps me with every little thing and I love that lady. Give her a raise. We need more workers like this.”
“Been a member for nearly 30 years! Always helpful staff, on phone and in person. Online banking app is easy to use. I've had several car loans, etc. through them and they've always been great.”
“I’ve been a member with Genisys since I was a teenager (I’m almost 29 now). I’ve always been super happy to have them as my credit union. They really do care about helping you with your financial situation and hearing any concerns you may have. So far, I have not encountered a branch of theirs that I didn’t like. The White Lake branch in particular though really stands out to me because of rep Lauren LaBelle. She is super awesome; not only because she is enthusiastic and really cares about her job, but she’s also a very compassionate, caring and understanding person. I came to the branch earlier today and expressed to her how I was struggling heavily with some financial burdens that I had caused myself and she listened to me thoroughly, never judging me one time. She encouraged me to create a plan for myself, to remain strong and focused; even to find work that brings me real peace and happiness. She truly is a gem. Thank you Lauren and thank you Genisys for all you guys do for me and for everyone! Keep up the great work!”
“I have never experienced such friendly, professional ease of doing business with any other bank institutions. Zeal Credit Union member website is superior to my other banking facilities to navigate and perform transactions. I refinanced my Heloc and auto loans with Zeal because of their competive interest rates saving me money! Matthew Botsford in Walled Lake made the process quick and painless.”
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“I have banked here for many years and recently had some questions about check holds and e-deposits. Sheila called me back and helped answer all of my questions very clearly. She also took the time to explain many other great features available which was great information to help me save time and money. I highly recommend speaking with her if you have any questions, she is very knowledgeable!”