Hilltop General Store is known for its great customer service and friendly employees, though sometimes there can be a bit of rudeness. It is a convenient stop for campers, offering ice, good coffee, snacks, and fuel. The food, including the best fried chicken, mac n cheese, and mashed potatoes with gravy, is highly praised. However, prices are noted as not cheap, with items sometimes costing more than expected. The business, now owned by Barlarney's, has had issues with pump receipts, which they are working on improving. While some customers stop only when necessary due to past service experiences, others want to support the local rural business.