Independent Bank is a Michigan-based bank with over 150 years of service. The Newaygo branch receives high praise for its amazing, great, and smooth customer service. The entire staff is described as friendly, helpful, welcoming, and awesome. They are constantly communicating with customers and treat client finances as if they were their own. Reviews highlight great experiences for first-time accounts, helpful loan officers, and efficient handling of everything from loans to account discrepancies. Customers feel their money is in the best hands and appreciate the staff's willingness to help, with some going out of their way to use this specific branch.
Great customer service. Kind and friendly representatives. The bank is clean.
October 2023
Jazmin and all the other staff at this location are truely above and beyond! My favorite staff! They are always willing to help in anyway possible!
October 2023
We have used independent bank for over 25 years. I go out of my way to go to newaygo branch because the manager Jazmin has always returned our calls and gives us great customer service.
