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December 2023 by Mr. Just Ryan
I'm kind of a fan of O'Reilly's over other places like AutoZone, Pep Boys, etc. The employees tend to be more knowledgeable on the automotive subjects. The O'Reilly's in our area also tend to have helpful staff, enjoyable to interact with. Price and selection can seldom be beat.
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November 2023 by Aaron Staeven
Waited in line 3 deep for about 15 minutes, finally get to my turn and another customer walks up like I was not standing there and cuts in front of me. Not necessarily O’Reilly’s fault but employee could have said let me help this customer that had been waiting. Walked out and bought my part next door.
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November 2023 by Ellis Craig
The store is always clean inside and outside parking is great and close to the store with handicap accessible entrances.
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October 2023 by Nanette Cole
The employees are so very helpful
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June 2023 by Dan Upton
It was not bad but did not have part I needed in stock the staff was friendly
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March 2023 by Todd Nagel (Nags)
If I have to go to an auto parts store I always go to OReilly 1st.
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October 2022 by Brant Gielow
These guys are always professional and helpful. I keep coming back.
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September 2022 by Christine Lewis
If I could give zero stars I would. It seems this location never wants business because they never answer their phone. You could call at different times a day and still not get anyone on the phone.
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September 2022 by Brian Hunt
great place to get that part you need after everyone closes...
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August 2022 by Chris Arndt
Really found another parts store we really like. Great prices and great service
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August 2022 by Timothy Jannereth
They had the parts I needed at a great price and even helped carry them out for me. Great customer service.
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August 2022 by Sue Miner
Love the service and quick ability to find the part needed. So appreciate that they still honor veterans discount, unlike some other businesses.
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June 2022 by Bryan Young
Called in a Sunday to get a part. Was told it could be in on Monday. Apparently a driver forgot the part on Monday. They said no problem it could be there by 4:30. It wasn't. They said that it would be there the next morning. No phone call no response. No nothing. When approached, Gary's excuse was"it was busy". Had to drive 2 hours out of my way to get a part that I probably could have got easily have gotten somewhere else. I gave Gary an opportunity to make it right, instead he chose to do nothing. Hopefully you never spend money at the store.
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April 2022 by Justin Smith
Opened early had the part I needed kept me on schedule
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January 2022 by kyle presler
Everytime I go there I have to go back and I have to take the bad parts I'm replacing with me so I can make sure I'm buying the right parts, cause they can't seem to get you the right parts the first time around. Only 2 guys who work at the newaygo location that can actually do their job is Oscar and Gary. If they aren't working, plan on having to go back.