-
January 2024 by Kathy Rohm
Excellent customer service. Also easy financing process. I am happy with Veurinks!
-
July 2023 by Donna Corwin
We bought a new fifth wheel camper from a different company (Lakeshore RV) who was, let’s just say, less than helpful when we had an issue and needed service. I called Veurinks and they were extremely helpful, did the warranty work on our camper, then spent more time explaining some things about our camper than Lakeshore RV did when we bought it.My only regret is not buying the camper from Veurinks in the first place. Veurinks has lifelong customers in us now!!
-
March 2023 by Scott P.
I purchased a used couple year old camper from them, they tried to get me to pay 499 to have a walk thru of the camper and make sure everything worked. I told them no after the salesman admitted they already verified everything worked during the trade in process. The salesman said he would still have someone help showMe how things work when I picked it up because he was off that day. The only thing they did is attach the plate to the camper then disappeared. Didn't even help me back up to and hook it up. I was told because i said no to the 499 rip-off they couldn't help me. I had forgotten a safety pin for the hitch and was surprised to hear the discounted price of 8 dollars from their store. You can buy the same one for 2 dollars at any hardware. Good camper, terrible experience! Will NEVER go back. And NEVER recommend them to anyone else.
-
September 2022 by deb sanok
Awesome people and great service. They never disappoint. They have a huge selection to choose from
-
September 2022 by James B.
My camper was 2 months old and we had problem with it pulling hard, overheating our Yukon. Inspected, Lt. rear brake extremally hot (the other three rims/brakes warm) called no help, had to snip wire to Lt. brake and it pulled much easier, brought to service and they inspected and found no problem or evidence of a problem and presented a bill for $139.00 which they said they would eat. Camper is now 3 months old, pulls hard & Lt. rear brake still very hot. KZ RV would not help either. Guess I'll buy my own brake assy. for $53.00 on amazon and replace it. I Just wanted my camper fixed!
-
August 2022 by Andy Rogers
Update... It has been a week since the owner said he would have the service manager call me. No call.The absolutely worst customer service I have ever received. I brought a 2021 Nucamp trailer in to get diagnosed for a fan issue. I picked it up before the weekend and was told they had to order parts. (July 14 or 15) No call. I call to see what is going on. They have to call me back after they find paperwork, no call. I call back and they said the part is not under warranty and start to go over parts cost. I told they the part has a 7 year warranty and they said they would call me back. No Call. I called back and I was told by the service writer he would check into warranty and call me back. No Call. This happen at least 2 more times. Finally the service writer said it was not covered under warranty because it was a maintenance issue. I remind all that have read this far it is a 2021 trailer. He said everything is out of his control because he is only the service writer. I remind him that calling people back is under his control.
-
August 2022 by Dennis W
Stopped in to look at travel trailers. Had an idea what we wanted to look at. Paul took us on the lot and we never once felt pressured or rushed looking at trailers. Asked him if he had any with a bunk house/room and he showed us a very nice Keystone Hideout. Once again never rushed us or pressured us to buy anything. Answered our questions and explained the features of the trailer. Was able to come to agreement on our trade in and make the deal happen on our new purchase. Paul understood my situation with work and was able to get the trailer prepped and ready to pick up next day and do all paperwork and walk through our new trailer. Our walkthrough was very thorough and explained everything including how to properly use hitch. Very professional dealership from beginning to end. Would definitely recommend them for your next camper purchase.
-
August 2022 by Judi Garvey
We recently bought a used Motorhome from Veurink's RV in Newaygo. We were very pleased with the friendly staff and the service we received. Special thanks to Paul. Thank you
-
July 2022 by Brenda Shepard
Love working here! We get to see many people make new and fun memories with friends and family!
-
April 2022 by Shannon Waller
We meet some great people and Great deals. Definitely check this place out for your travle needs.
-
April 2022 by Kevin Tinkham
Bought a 2022 Keystone Hideout very first time using it after owning it for 9 days the toilet leaks call they say warranty covers it took it in warranty didn’t cover it had to pay out of pocket. Next day (2nd day using it) the breaks start squeaking and are HOT, fridge stopped working on electric and shower is coming apart at top. Call and they try to transfer me and won’t even help me cancel the warranty’s we pay extra for (since they cover nothing) NEVER recommend buying from here.Update *said they would mail a check for the first problem to reimburse*Update *After spending all day of our vacation at the place Matt sent us to NOTHING was fixed waited around all day until 5:00pm for nothing to be done*Still stuck with a piece of junk that was spoused to be brand new.
-
April 2022 by Parker Lawrence
Paul is the guy! He helped me with all my questions and is very knowledgeable. Definitely go to Paul if you’re looking to buy an RV!
-
March 2022 by Patti Laug
I had a wonderful experience buying my new trailer.I dealt with all facets of this business, sales, service and financial office.Everyone put my needs first and when I asked questions the response was immediate.I would recommend Veurink’s in Newago,Delivery of my new trailer and pickup of my trade was exceptionall!!!Patti
-
March 2022 by Lisa Blanzy
Great customer service, and when I am in need of another camper, they will be my first stop!
-
March 2022 by Matthew Fisher
Great customer serviceThere to answer questions, and show you around.Almost made it too easy to get a loan and leave happy with a trailer.
