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“We are on vacation when we had truck problems. We called Napa and they were very helpful in letting us know they had the items we needed in stock. When we got to the store they were professional and helpful in getting the items my husband needed to get us back to our vacation.”
“Gordon was an amazingly generous, patient, and knowledgeable member of the staff. He helped me order a U.S. Marine Veteran's batteries for his mobility chair and even delivered me and the batteries to make the repair after said batteries arrived at the store. Would recommend to anyone and everyone needing a battery for everything from a car to a wheelchair to consider Danny's Automotive of Newberry, MI as your first stop. Thanks Gordon and thank you Danny's Automotive for helping me help a fellow Marine. Ooorah”
“I was on a trip to visit the UP in Michigan. When I was crossing the Sault Ste Marie bridge, the transmission in my almost new ram 3500 looses 1st - 4th gears. It was the dreaded aisin k1 snap ring issue. I had the truck towed to newberry motors from Sault Ste. Marie as Newberry was the only dealer within 100 miles willing to look at it within 2 days. To make a long story short, Aerianna (service adviser) worked through a major transmission problem within 2 weeks and got us back on the road. (2 weeks to diagnose the issue, order parts, schedule the repair work, and complete the repair in a professional manor) she also provided a loaner vehicle at no charge which saved our vacation! Everyone at the dealership was outstanding and I would recommend this dealership for service when in the area.”
“Wow...what great service. We were in a pinch and Neal's Trucks save the day.One of our service vans had loud grinding while we were travelling across the UP late on a Friday. Pretty much in the middle of nowhere with a scaring sound that may leave us in the middle of nowhere. But Neals took the vehicle in and fixed it within no time. Thanks Jennifer and team at Neals.”
“Ken was awesome. He was the only auto shop in town with the parts I needed. I walked in and walked out two minutes later with the parts in hand. Thank you S & J!”
“this place saved my weekend. rolled into town with a bad wheel bearing and they got me in right away and fixed it. saved me from a hefty tow bill home or having to attempt the repair myself in the freezing cold. thank you guys again.Service: Steering & suspension repair”
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“We had to have our car towed here after getting stuck in a sand pit. Despite being scheduled out several days, they saw that we were stuck from out of town and went above and beyond to squeeze us in and complete the job so we could get back on the road. Great communication and our car is back to running smoothly. Could not have asked for a better experience!”