The AT&T Store in Niles offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers can choose from popular unlimited data plans and enjoy the benefits of nationwide AT&T 5G service without extra costs. Many reviews highlight the exceptional customer service at this store. Employees like Faith and Carly receive praise for their kindness and willingness to help resolve issues. Customers report positive experiences, noting that both representatives provide assistance with a smile and ensure that all questions are answered. Tracy is also mentioned for his quick problem-solving skills, which helped retain a customer who was considering switching providers. Overall, the AT&T Store in Niles is recognized for its friendly staff and dedication to customer satisfaction.
Kumar was great! There were probably about 5 other families in the store and he was fast, efficient, and knowledgeable — we were in and out in less than 40 minutes to buy a brand new phone!
March 2026
Great sevice and saved us money with new and additional devices.
March 2026
I took my friend’s phone in because she was locked out. Tosh and Kumar were both great, her phone is working again! Thanks to Kumar and Tosh
