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June 2025 by Becky Stoner
We had an appointment today, but no one thought it necessary to tell us that they're no longer in Niles. Apparently Brian retired, but according to Google he's open right now. Very unprofessional! Take your crap off the internet!
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December 2023 by Maxine Perry
Brian was courteous & professional. He only took a few moments & took care of what I needed.
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December 2023 by John Pickar
Have been With the agency for 20 years
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September 2023 by Kim Morse
I was need of home insurance quickly and Brian was very prompt with his responses and what I needed. The experience was so positive I switched my car insurance to Allstate as well!
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September 2023 by Nikki
Had your insurance a year ago and I went to the office to go back and Y'all didn't want to do business with me.. So report me I don't care
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June 2023 by Donna Burland
Brandon is very polite and helpful. I recommend them to anyone looking for their insurance needs.
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October 2022 by Jacob Clayton
Had an issue from a misunderstanding with an out of state agent and Brandon did an awesome job providing me with the correct information as well as getting the issue taken care of for me, thank you Brandon!
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July 2022 by Mary Ostrander
Has been our insurance for sometime now . Always helps us in some way .
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July 2022 by Paula Adams
Answers questions very clearly! And they have very good rates.
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August 2021 by Heather Boller
I have a car that I put in storage each winter, and I can call and talk to them and put my car in storage (or take it out) within a minute or two. I don't spend hours on hold or have to figure out my way through a robo-system in order to talk to a person. They answer the phone and pull up my policy as we are talking. Very personal and nice!
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May 2021 by Melissa Swihart
I've been a customer since I was 16. Brian and staff are always very help and go above and beyond to help you. Very knowledgeable. Everyone is very nice
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April 2021 by Dianne Watson
I’ve been a customer for 5 years and have had nothing but the best service with them. Always so friendly and helpful. All office staff is very knowledgeable and go above and beyond for me. Highly recommend.
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March 2021 by Terry Steven
Handled all our needs efficiently and when we had an issue with one of our previous insurance companies, your staff handled that for us so I didn't need to call them and be frustrated with them.
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January 2021 by Kathleen Rohde
Always very helpful. During all the confusion about the changes in Michigan laws, staff went the extra mile to resolve issues for their clients. Genuinely nice people.
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December 2020 by josh schweitzer
Awesome customer service very friendly and helpful.
