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February 2022 by B
I’m 16 and when I tried to cash my first paycheck some old lady that worked their tried charging me 30 dollars for no reason but other than that it’s a good bank ?
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October 2021 by Mike McGowan
This branch is closed more than any other TCF Branch around and a lot of times when I go to the ATM it says its currently not working. So I'm forced to drive to Buchanan.
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September 2021 by Giorno Giovanna
I’m 16 and when I tried to cash my first paycheck some old lady that worked their tried charging me 30 dollars for no reason but other than that it’s a good bank ?
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April 2021 by Michael McGowan
This branch is closed more than any other TCF Branch around and a lot of times when I go to the ATM it says its currently not working. So I'm forced to drive to Buchanan.
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January 2021 by Mike Capps
I've been with this bank since 2014. Since then, I have consistently received only excellent customer service. It doesn't matter where the tcf branch is, expect the staff to be fantastic. They always are. Recently, with the pandemic there's been a few changes we've all had to make. That's actually why I've chosen now to post a review. I was there just a few minutes ago to make a withdrawal. The place was really busy. One of the tellers went way out of her way to assist me and make sure I was taken care of even though I had forgotten about the recent covid restrictions that had been put into place. Thank you so much ma'am. And thank you to all the staff here. You rock
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November 2020 by Kelsey Michele
For the way I am feeling currently 2 stars is generous. I’ve never banked here before till I moved out of my parents house and to a big city. Before moving I had to cancel my account at the credit union I banked with since I was little. I went in here over 2 weeks ago and set up my account and was told I’d receive my debit card in the mail in a week or less. Now over 2 weeks and I’ve run out of the small amount of cash I brought with me. I’ve called the niles branch and the lady told me I had to just wait cause of the holiday. Okay no problem I understand not the banks fault. Then at the 2 week mark I still haven’t received my card so I called the actual bank and spoke with customer service and the lady was absolutely 0 help. She said for me to know the status of my card coming in the mail I had to give her the exact amount I last deposited in that account. Well that was a check and I personally don’t keep my paystubs so I told her that my check was around $80 and that I can not give her the exact amount because I do not remember as I deposited it over 2 weeks ago. The lady told me if I wanted help I had to answer that question exact so now I’m writing this with hope that someone will help a 19 year old trying to make a life on her own. I’m young I get it most people look at me as an annoying teenager but I’m a hard working teen and wish I got the help I needed. I’m not a review writer i usually let everything go and stay positive but you can’t live in this country without money. Oh and now some of my bills got declined cause I didn’t have my new card to put into my accounts. Even the smallest amount of help would be appreciated.
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December 2019 by F.F 116
Great bank great caring people. Been banking here for 5-6 years now.
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February 2018 by Jacklyn Grubner
Friendly, helpful staff
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January 2018 by Derrick Sheldon
Cha Ching
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February 2017 by Gina Karasek
A great place to do your banking! Personalized service and always with a smile!
