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October 2022 by Andrew Gustin
Shady company. I just found out they have different prices at the store versus having them delivered, and I'm not just talking a delivery convenience fee. I have receipts for over $10.00 a box higher on their primo gusto brand cheese alone (I get 8 cases a week), and they've been doing this to me for the whole year and never said anything. And now that I've brought it to their attention, they refuse to compensate me for all the extra money I spent. Needless to say, I will be adjusting my business accordingly. Let the buyer beware I suppose.
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December 2021 by Ken Baker
We had a prime vender agreement for the past 8 years but the lack of customer service or care have ended our relationship. Their out of stock items cause our order to fall below their minimum so no delivery. Then an item gets restocked and we only need that item but since we picked up everything else it is below minimum again. I will NEVER do business with GFS again.
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November 2021 by Steve Beckcom
I have been with this company for a lot of years, they upped the minimum order and I had to cancel that weeks order so they made my account inactive and now I can’t even order to have my stuff delivered to local store. Horrible customer service I emailed my salesman and he couldn’t even take the time to reply. Call sysco and save your self the headache!!
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October 2021 by Justin Kezer
After reading other reviews I'm not surprised their drivers are sub par too. Semi blowing a red light coming down an off ramp into merging traffic. Nice work!
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October 2021 by Christine Pabon
After almost 10 years of working together, Gordon's has left us high & dry because "we weren't good customers because we don't order 2 times a week"!? In the past few months we went from a min of $650 for a delivery to $1000. Once I was able to coordinate a $1000 delivery they don't show, neither the next day or the day after so I cancel the order and opt for a self pick up at Will Call. Then this week, I placed another $1000 order and they reject it. I reach out to my custom
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June 2021 by Tommy Melton
I tried to return something that was unopened and they wouldn’t let me because “they had to get it from another store” a billion dollar company can’t issue a $50 refund lol
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April 2021 by Joshua Joseph Motter
We have always been a fan of Gordon food service. Especially their cold prepared Caesar dressing that I was recently Saddened to find out that they discontinued. It’s Caesar salad weather why did you do this to me?
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December 2020 by Thomas Walker
Frozen foods good.
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December 2020 by Colin Brand
Wife tried to buy some essential food supplies for my family today. They did not accept religious or medical mask exemptions. ADA violation. Will not buy from here anymore.