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December 2023 by Jen Inman
Laura Henderson did an amazing job on my loan... great communication and smooth process. Highly recommended. Thank you Nichole Kabara for setting connecting us! Well done!!
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November 2023 by Jory Batchlor
Always a pleasure to walk in and be treated with kindness. Just a great group of young men and women. Very nice and personable.
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November 2023 by aris ortiz
Friendly staff and real fast service and communication was really good through out our home buying process
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October 2023 by tom Spain
Laura Donner was very helpful and made the process as painless as possible.
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July 2023 by Ginger
My experience seemed hard, but all worth it. Honor went above and beyond to help get me the financing I needed to get the job done. A big thank you goes out to the team. I love my new home.
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July 2023 by Elizabeth Varner
Robin Dykema in the Home Equity department was amazing. Great service, quick, and great communication!
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April 2023 by Smith Deshawn
Laura Donner has been a life saver and certainly needs to be recogized for her dedication to her customers. I had a banking deposit issue which I struggled to get taken care of, she worked hard and with many departments to get it working again.!Excellent customer service
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April 2023 by Taylor Martinez
Absolutely love being able to come in on my lunch break and get things done fast in the Niles branch. Felicity is always there to help me, she's quick and knows what she's doing ☺️
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March 2023 by Bob Strozewski
Excellent customer service from Laura Donner. Been a customer since 2019 .It's been an a pleasure working with her through phone calls. In person and emails. To me. She made my banking fun and easier.
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March 2023 by Daniel Hurd
I requested an appointment that was scheduled for 2:00 pm Eastern time on Thursday. The scheduled person was Ashley O. Each day between the request day and the appointment day, I received an email that said if I was more than 5 minutes late for my appointment, my appointment would be canceled. I was traveling from Valparaiso, IN to Niles, MI and arrived 10 minutes prior to the appointment. When arriving, I was told the person I was scheduled to have the appointment with (Ashley O.) had left for lunch and they did not know when she would return. We saw other staff in offices but no one offered to help us. Finally, after a 45 minute wait, we went to the counter and asked someone to help. We met with Brooke. Our original plan was to explain that my mother (the owner of the accounts) had passed away and to ask that one CD be allowed to expire and move into her savings account. Instead, because of the issue of the ignored appointment, we canceled all of her accounts and withdrew over $150,000 from the Honor Credit Union. Brooke was a wonderful help to us considering how upset we were. Had the original person been available, the situation would have been much different and the money would have remained with Honor.
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March 2023 by Ray Johnson
Really nice and easy process to get the loan. I told them what was going on and what i wanted and they took care of everything. Answered all my questions to satisfaction and was very nice even when clarification was needed. Thank you Honor. This was a very fast and painless process.
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March 2023 by Katie G
Great experience working with honor for my car Loan :) My car Ioan just got paid off, but if I need another loan in the future, I would definitely go through on Honor Credit Union again.
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January 2023 by Jeanne Watson
Ashley is very efficient. She answered my questions and was lovely to work with. Thank you very much.
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December 2022 by Jennifer Patrick
The mortgage team was phenomenal. They made buying my new home easy and painless! Thank you Honor Credit Union and the mortgage team for helping me buy my dream home. Highly recommend!
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December 2022 by Jordan Eull
Honor credit union is a great bank! Most of my family and I bank here. They have good rates and very helpful staff when your having problems .
