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January 2025 by LaRyssa Hodges
Do NOT deal with this company. GO SOMEWHERE ELSE. It has been almost 3 months since we moved out of the storage unit. It was spotless and I took pictures. I was told that they would send the deposit but it can be up to 30 days. I’ve called every 3 weeks and always get the run around and told they are “ busy”. Who isn’t?!? They are rude and not at all helpful. They basically STOLE from me and they don’t care. TERRIBLY UNPROFESSIONAL!!!!!!!! Save yourself money and frustration. GO ELSEWHERE
( They finally called and said due to unit left “filthy” that we won’t get deposit back…. I SWEPT AND MOPPED IT!!!! Months ago they said they already Sent It! So they are also LIARS!!!!!! Photos below are before we rented and after.
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December 2024 by Tracy Ralston
Nice people and really clean/dry units at a decent rate.
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May 2024 by SEAN SIMMONS
Clean, dry, safe. Never had any issues. Staff/management are very polite and professional.
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May 2024 by Kim Hornack
Nice clean gated facility
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November 2023 by T.
They have refused to send my deposit and extra month as it was agreed on. Close my storage at end of August and promised to send my refund after one month! Now, it is almost 3months. Also, each time I tried to call they hang up on me. Terrible business!
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May 2023 by Tracey Smolka
I noticed Google had the wrong hours posted the day I went online said it was closed but it wasn't. So u may have to call and make sure. But it was a clean place and simple.
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October 2022 by Cathlene Randolph
The hours of operation are a bit off and I really think they should allow customers longer access hours (as work doesn't allow for their time frame) but the grounds are nicely paved, units are clean and dry, they are good sized for the price. My experience with J and J is still great.
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August 2022 by sherie Bastian
Not a good place the person running it has bad business skills
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December 2021 by Theresa Morningstar
Very nice
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December 2021 by Shawn Linley
I've been with them for about a year and during that time I have experienced showing up and couldn't get in the gate for no apparent reason had to call them wait several hours for them to come let me in the gate another time I experienced a lock on my unit bec because someone had taken my lock off I waited for 24 hours like they told me I had to do for the lot to be removed Connor arriving after 24 hours the lock was still not removed and when I asked them to please come now because I had a load that needed to be put in my storage I was then but I noticed to move out of my storage unit I'm going tobeing put on because my lock wasn't being put on my storage unit for no reason also had to wait several hours to wait for themagain now is the 3rd
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November 2021 by Patrick Moore
The units themselves are deccent and clean.. however the owner is rude, derogatory, assuming and I would not recommend doing bussiness with them. Twice in my 4 years of rental my storage unit was broken into.. neither time did I receive a call from them. When going to empty my unit I discovered a red lock. When I spoke to the owner he accused me of not paying without ever looking. Once he did, he advised me it was broken into... when I asked why I was never contacted he said to ask a different employee and was vulgar and combative in his responses.. awful human being will never use again should I need storage.
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October 2021 by Jeramie Creekmore
I don’t get on here and put any business on blast but I was blantently lied to about the terms of my rental unit. We got the unit on the 28th of August paid for the 3 days of use. Talked to the gentlemen and agreed I wouldn’t need the unit but for about 2-3 weeks. We agreed that I could just let him know when I decide to empty the unit and he would just prorate my few weeks instead of paying in full on sept.1st and then having to go back and refund the unused time. I decided to empty the unit 18 days into the stay and he locked my unit for unpaid rent and then charged me a late fee and an extra dollar a day for the 18 day stay. This is very unprofessional and I will definitely be letting everyone on my social media know what kind of business they do here.
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September 2021 by Kronyx
I've had my storage unit since March 2021. In May I paid 3 days late because it was the weekend so I turned my monthly payment in on the 3rd of may. They ended up putting a red lock on my unit, BEFORE the 7 days. I have been constantly trying to get ahold of the owner by phone, showing up to both locations.. I Do NOT recommend this storage unit. Go somewhere else so they don't streal your entire life. My stuff is still in there with the red lock on it with all my reciptes for every month I've rented a unit. Don't waste your time!
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August 2021 by Sara Stratton
I've had my storage unit since March 2021. In May I paid 3 days late because it was the weekend so I turned my monthly payment in on the 3rd of may. They ended up putting a red lock on my unit, BEFORE the 7 days. I have been constantly trying to get ahold of the owner by phone, showing up to both locations.. I Do NOT recommend this storage unit. Go somewhere else so they don't streal your entire life. My stuff is still in there with the red lock on it with all my reciptes for every month I've rented a unit. Don't waste your time!
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July 2021 by tasteslikesara
I've had my storage unit since March 2021. In May I paid 3 days late because it was the weekend so I turned my monthly payment in on the 3rd of may. They ended up putting a red lock on my unit, BEFORE the 7 days. I have been constantly trying to get ahold of the owner by phone, showing up to both locations.. I Do NOT recommend this storage unit. Go somewhere else so they don't streal your entire life. My stuff is still in there with the red lock on it with all my reciptes for every month I've rented a unit. Don't waste your time!
