Lowe's is the go-to place for home improvement needs in Niles, MI. Customers can find a variety of gardening supplies, appliances, paint colors, and patio furniture. The staff is dedicated to providing excellent service, with several employees receiving praise for their outstanding assistance. Samantha in flooring has been highlighted for her incredible work ethic and efficiency, even when under the weather, ensuring that customers receive their orders promptly. Alex went above and beyond to help a customer navigate the store, showing patience and kindness. The assistant store manager also played a vital role in helping customers locate items, demonstrating a commitment to service. Moreover, Tanner, a manager, successfully resolved warranty issues, while Randy in the paint department provided invaluable help in matching stain colors. Overall, Lowe's in Niles, MI, is known for its helpful and friendly staff, making it a reliable destination for all home improvement projects.
Some people know where things are at for the most part. You usually can get help after looking around for an employee. Parking lot is congested, especially on weekends.
June 2024
I want to give a shout-out to Alex who saw I was lost and offered to help me. Alex went above and beyond to show me where the items I needed were. He was patient and kind and went out of his way to help me.
May 2024
Didn't have everything I needed however assistant store manager walked me to the aisles and assisted in my search. Garden center went above and beyond to help me find what I was looking for.
