Tyler Automotive- Jeep

Most Recent Comments

• October 2023 by Chris Hammermeister
  Really enjoyed working with Kevin Miracle. Made the process really quick and simple. Great follow-up and communication.
• June 2023 by James D.
  This place is a joke. First off, don't sell a car you can fit in(you know who you are).They sold my wife a 2018 Ford Focus Titanium that was previously wrecked by a former test driver, they did a shitty job of the repairs, We should have walked away from the start but wife needed a vehicle and purchased a decent one from here prior to some old guy crossing the center line and totaling her suv. Anyways.... This Focus was a pull behind car so it was towed behind a rv. Okay no big deal there but.... The repair from the previous test drive person that hit a bicyclist are crap. The cyclist came through the windshield damaged the dash, damaged the front bumper, hood, fender. What did Tyler Automotive do?? They painted over the damage, didn't even replace the hood or fender. This wasn't visible at first. Also the headlight assembly needed replaced. The brakes were grinding and when my wife said something within 6 hours of driving off they said their mechanic told them that was normal... now come on. They replaced the headlight assembly with a aftermarket POS that doesn't even work correctly!!!! And had to fight tooth and nail for them to accept responsibility for the brakes.... The sales guy(aka "hey Koolaid" ) stated this was a certified preowned car. Just forgot to add certified junk. We will NEVER buy from this place again and hope someone out there reading this takes this as a warning to not buy from there either. Oh and btw now the horn stopped working and the engine is misfiring. 39000 miles. I own another 2018 focus Sel and it runs and drives like brand new. 86k miles. Thanks to Gurley Leep Honda in Elkhart Indiana for selling me such a great car. Again. This is a WARNING to anyone looking for a new or preowned "certified" vehicle. Do NOT and I can't stress enough DO NOT buy from here. And if Tyler Automotive want to follow up you know who we are. And will gladly post your reply to this thread.
• November 2021 by Jason B.
  3 months ago...the worst car purchase I've had in 30 years of buying cars. Sold me a Jeep, $20k, knowing that it had a defective and unfixable transmission problem. After taking my car back there multiple times, I'm told they can't do anything about that. Now I'm not even getting 18 m.p.g...when it was over 24 m.p.g. at the time I test drove it and bought it. Now they are telling me there's nothing they can do about that either. So basically I was sold a lemony piece of crap that's going to cost me a fortune in gas as well as having a dangerous transmission issue. And they don't want to do a damn thing about it. Even after spending more purchasing a warranty from them to boot. I could trade it back in, but I have no more money to give, and I shouldn't have to settle for a cheaper car just because I was sold a piece of crap in the first place. Besides, why would I trust them after dealing with this. Especially with so many other dealerships out there. I've even talked to Scott Tyler personally, and got nowhere with him either. So my advice is to avoid any and all Tyler dealerships, including their maintenance shops. They are unethical, unconscionable, dishonest, shady dealerships that don't seem to care after the sale is made. I will never purchase from these places again, and will urge anyone I know to shop elsewhere.