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July 2020 by Kwame King
Have what I need most of the time
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June 2020 by Beach M.
Pick up service is excellent. Most items in stock. No charge for the service. And no tipping allowed. More reliable than other grocery stores.
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January 2020 by Debra Roberts
Ok so I get you need the security at the store because of all the issues it’s had ! But I thought the idea of self checkouts was to get you in and out faster ! Well if you don’t trust people scanning all their items take them out and have cashier instead of making me stand in a line to get out of the door !!! This takes forever !!
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September 2019 by Miqueas R.
Absolutely no such thing as customer service here... been waiting for more than an hour to simply buy a PlayStation. All you have to do is open the window I'll grab it, pay, and leave... like how hard can it be for someone to open a window
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August 2019 by Tamie K.
The worst customer service I have ever experienced in my entire life short of checkout people manager had the lady open her counter for us took 36 minutes to check out with a cart full of clothes and a handful of food items she constantly complained that she should have been off of work. the checkout lady kept asking if I was buying clothes for school kept trying to talk kept stopping constantly. the grandbaby that I had was crying because he was hungry the other children were fussing cuz they were hungry and all she kept doing was asking them what was wrong do you need something instead of continuing on the checkout.I told her I had two boxes of diapers she scanned one and then when I was ready to pay she said I didn't tell her the other one and I told her twice I didn't notice if she had scanned it I assume that she did I tried to have person with me leave with one of the carts so they can get the kids outside and they said you can't leave the building until you're finished checking out. My bill was over $400 I would just expect a little bit more courtesy and speed would have been helpful.the person checking me out also kept reminding me constantly that she had been at work all day and because she had to check us out she had to stay later.I will never go in that Walmart again and I would recommend if you want nice people fast service find a different Walmart
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August 2019 by Renee Noyb
self check out is great. you don't have to worry about someone overloading your bags. also great way to stock up on dog p*** bags. I will say it was cleaner today than usual
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June 2019 by Daniel Wences
Found this while looking for some bread and there were open boxes of all kinds of food spread out of all of the shelves
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June 2019 by Camryn Pontzious
Never expect to change a tire here. They are always closed. First because there wasn’t enough people? Then because the system is down. And what’s worse is they don’t even have a sign or anything.
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April 2019 by Scot P.
Walmart is mostly unremarkable - especially when it comes to customer service. Only twice have I been impressed. Multiple times I've asked employees about specific items only to have to track the things down and then educate THEM as to the location. Lax and uncaring attitudes. Are these the people who are gonna be getting $15.00 an hour minimum wages? Pathetic.
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January 2019 by Chelsi B.
Walmart, oh Walmart. You are my favorite place in all the universe to people watch. If your converstion gets interrupted by an intercom saying theirs a brawl in the toy section and you need to decide whether to go watch or leave the store, you are probably at a Walmart. My favorite thing to do at Walmart is take $20 movies, put them in the $5 bin and wait for someone to get excited. Just kidding, I never did that.......as an adult. Usually you can find me in the electronics section or in the toy section marvelling at the biggest nerf gun they have. So long story short, you know what Walmart is and this is an ok one. Come if you want.
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September 2018 by Caitlyn W.
Cindy, Kacey, young lady from register 12 and her crew from yesterday between 10/11am were all excellent... I found 2 associates over by the clearance aisle that were both very kind, helpful and accommodating... I asked them while stocking if the could assist on obtaining a price on a clearance item! These associates without hesitation smiled and immediately answered my questions quickly, efficiently. They were back to stocking in no time... I have been told sooooo many times by a Wal-Mart associate (at other locations) "If you need to check a price, we have price checkers at 2 spots in the store." I was in a hurry yesterday came in shopped for exactly what I needed and only was through the store so quickly due to all the proficient abilities of the multiply staff I encountered yesterday... If those ladies had read me the "Price Checker Line" on me, I truthfully would have said ok thank u, put the items back and walked away from something I needed with in my weekly budget. Honestly, if the 1st people that I speak to in the store and ask for guidance on a store item isn't helpful and wont attempt to locate that information I need I just leave. Those businesses clearly does not need my money. I wont shop at any establishment that is ok with allowing its employees to not be properly informed of proper customer service. I come to a store to shop not learn how to work there. Yesterday I had so many complications with my Wal-Mart pay on my app, but it wasn't as serious to me. Due to the fact that my over all experience was very helpful from the moment I walk out of the car and was offered a cart by Kasey and the gentlemen that was pushing the carts me to the door. This staff never gave up on trying any suggestion I had to use the money I has accumulated through my Savings Catcher . It took about 35 min, 3 registers and many minds to finally make my app register to the scan code. But they NEVER gave up. Honestly this is the Only Wal-Mart that has more often exceeded my expectations than any other one I have ever been to... Thank you guys for making my day easier and my life get more organized. Caitlyn W
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March 2018 by The Pookah W.
I have shopped at quite a number of Wal-Marts in the U.S. but this is the worst! I have to admit that often the employees are nice, but I have had two incidents that really made me unhappy. First Incident: I was shopping with a friend, and we were double-charged for an item from the fabric section. The person who cut it had made some mistake with the machine that prints out the cost of a piece of cloth, and two were printed out. So I showed the cashier that we had been charged for three pieces of cloth, but only two were in the bag. The cashier saw the extra sticker, but did not know how to rectify the situation. We waited while a manager was called. The manager did not know how to fix the mistake at the register. I was not going to go away with a bogus charge on my credit card. Fortunately for me, the lady behind us in line worked at Wal-Mart and had just been doing some shopping before going home, SHE knew how to fix the problem and helped the other two, (remember, one was the acting manager in the store) who didn't know how to correct an overcharge or cancel a purchase. Next incident: one day I decided, since I was going to Niles, to return the family's backlog of bottles and cans for store credit. The machines appeared to work, except that one of them stiffed me. It said I had put in 12 bottles and it owed me $1.20, but it did not spit out a slip of paper for store credit. I went to another machine and finished my bottles without further incident, and went inside to report the problem. I tried twice, sthe first time to the greeter. Both employees i told looked at me, laughed, and said nothing. Apparently laughing (stupidly, I thought) and saying nothing, is how they deal with bottle machines that stiff customers. I should have gone to the customer service desk, but was not in the mood to deal with any more stupid, and WAS in the mood to get ugly, so I went home. I have been in this store probably 10 to 12 times, and "only" had two visits where I wanted to scream. I don't think only one star is too low, but I will give two to be generous. No more using Niles Wal-Mart's cheating bottle return machines, though. Everyone, be sure to check your receipts for errors!