Independent Bank Drive-Up Only has been appreciated by some customers for its friendly staff and the sense that their money is safe there. However, there are concerns about the long wait times at the ATM, especially since the only ATM is located in the first drive-through lane near the building, leading to waits of 5-12 minutes. Additionally, one reviewer mentioned that the bank does not have solar panels, implying that customers are indirectly paying for the bank's electric bill. Some customers feel frustrated by the wait times and lack of amenities, while others remain satisfied with the safety and service. Overall, opinions are mixed, with praise for staff but criticism of wait times and facilities.
I want all my Independent Bank ratings deleted, I've changed my mind. I can't delete it. Maybe this app can, which I never intended to use in the first place.
July 2023
The employees here are very kind, patient and always have a smile on their face.
April 2023
Great bank I store most of my money there and I also feel as my money is safe there. And staff are very friendly. I give staff 5 stars and the bank 5 stars.
