Northern Broadband is a highly recommended internet service provider known for its fast and reliable connections. Customers appreciate the ease of working with the company, from scheduling to selecting the best plan and installation. Many have experienced excellent customer service, with prompt and professional assistance for any issues that arise. Long-time customers note the courteous and helpful support, often receiving quick responses to their inquiries. While some users have reported occasional signal loss during storms, the company is actively working to improve its tower equipment. Overall, Northern Broadband is praised for its outstanding service and customer care, making it a top choice for internet in North Branch and surrounding areas.
I was having tech issues with my computer, and they were able to help me get back up and running very quickly. Highly recommend!
February 2024
Northern Broadband has been very easy to work with, from the scheduling, to figuring out which plan is best for us, to the install. The internet is much faster and more reliable than what we had and we are very happy with making the switch.
February 2024
Very good service. Installer showed up on time, did a good job, and was very informative.