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March 2024 by Melissa Bocanegra
Love the way sushi is cared for by everyone at Northville Banfield veterinary clinic. Been taking her there since she was just 8weeks old she is now 2yrs. ? ?
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February 2024 by Tavis McDonald
Horrible! Absolutely horrible. Not interested in what's best for your pet- only concerned with add on costs. And don't get me started on customer service? What customer service? Hung up on, refused to let me speak with licensed professional. Refused to even give the name of the vet in charge of my pet's care. Unbelievable!!!
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January 2024 by MARSHA TEMIRIAN
My dog always enjoys going there as much as I do
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December 2023 by Jon Morales
They are great here from front desk staff all the way down to the doctors. I love this place they explained everything about my dogs issues and made sure I was comfortable before leaving they also didn’t try to take advantage by testing other areas before it was needed .. 100% recommendation I had Dr. Schwab
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December 2023 by Ann Janicki
My cats had their 6 month check up the staff was wonderful and happy to see my cats.
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November 2023 by renee calvaruso
I have been going here for many yrs. I called on Friday 3 times & never got an answer. I decided to leave a msg because they said their msg would be checked on every hr & they would call back. It is now Sunday evening & still no call. Very frustrating & disappointing
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October 2023 by Toyona Howard
Really disappointed with the service I received at Banfield. I saw a coupon for a free first exam so I decided to bring our new kitten. However all they did was try to add tons of costs for different treatments and annual plans without even giving our kitten an exam first. When I told them I just needed the exam because we cannot afford all the things they tried pressuring us to buy, they just handed the kitten back and sent us on our way. They didn’t even exam the kitten, take his weight or anything. I mean what even is the point of offering an exam if you’re not even gonna start with that? Vet techs were judgemental and not thorough at all. The doctor didn’t even come out to speak with us. Overall feeling like a waste of time and a scam. Will never work with this vet again. I recommend you save your energy!
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October 2023 by Elizabeth Chumack
Don’t for here. We spoke with Brittany on the phone, and I’m shocked at Banfields Customer Service. They will charge you for their optimum wellness plan, but then when you call for an appointment they “can’t find her in the system” she’s been there 5 times at the Northville location and suddenly her records can’t be found? Where did they go…? My mom called again with all of their dog’s information, (which was the same information I gave her to begin with) with Brittany again, and then her records were found. We were told she couldn’t be seen here because the vet that saw her, wasn’t in. I know with my own pets they see different vets at Banfield all the time. Brittany said to bring the dog to a grommers, which we did and they said to see a vet. We bring her in at Banfield because she is in pain, and they said there’s no more vets there for the day..at 5:00pm. Just save yourself the hassle and don’t go here.
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September 2023 by Randy Hernandez
The staff is knowledgeable, courteous and friendly. The vet portion of the store is very clean.
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March 2023 by Dakota Long
They always take such good care of my cat! They also send reminders of vaccines needed which is nice because I'm very forgetful. My cat always leaves happier than when he comes in lol
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March 2023 by Jill Monette
They have been taking excellent care of my dog. I never would have expected such a great experience from a "corporate" veterinary, but I couldn't be happier. In addition, they have wellness plans that breakdown the cost of care in monthly payments.
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March 2023 by James Harris
Everyone was so friendly. I took my cat for a physical. The exam was completed ahead of schedule will all tests complete. The check-in was very thorough and the test results were explained very thorough with all questions I had answered completely. I highly recommend them.
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February 2023 by Patryk Paletko-Ali
Great vet hospital. My dogs always receive great care and ai have never had any issues.The doctors and techs are very personable and pleasant. Their insurance plan for dogs is great, definitely a money saver in the long run.
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February 2023 by Jamika Robertson
They always take good care of my baby no matter which state we’re in! I’ll definitely be sticking with them! The monthly is a life saver! So much cheaper with it than without it!
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November 2022 by Mr. Mukikian
Don't take you pet to Bensield hospital ever if you want to save your pet. They are not professionals, my dog passed away and not diagnosed with a huge problem in a week after he was seen by a Benfield "professional". Save your loved ones
