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September 2023 by Ruma Srivastava
Our daughter has been doing piano lessons with Matt for about 7 years, and we have have had a great experience. Highly recommend!
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September 2019 by Anitha Balson
Excellent service. Highly recommend
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June 2019 by Amber Flynn
Exceptional service, incredibly knowledgeable and helpful staff. Honestly bewildered by the negative review...this is a really cool place! My son broke a string on his guitar today...which is, in his mind, is truly equivalent to the end of the world.
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May 2019 by Amber F.
Exceptional service, incredibly knowledgeable and helpful staff. Honestly bewildered by the couple of negative reviews...this is a really cool place! My son broke a string on his guitar today...which is, in his mind, is truly equivalent to the end of the world. Realizing that it's close to closing time (on a holiday weekend no less), I wasn't even sure if he'd be able to get it today. But wow...The guy at Broughton was AWESOME- went well above and beyond to make sure he not only had his string but even took the time to put it on for him. Highly recommend!
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March 2019 by Karen Imus
Beautiful store, lots of instruments. friendly people.
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August 2018 by Hayden C.
i take lessons here with Jon, and enjoy every lesson. cool atmosphere, great selection of instruments, amps, music, etc. very hip joint!
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August 2018 by Donnie William
So disappointed. I rented a saxophone and had it for less than 24 hours. My daughter was not able to get the mouthpiece on even it cork grease. When I returned it, I was not able to get of my money returned. I was told that it was the store policy. I asked for a store credit and was denied. I asked to speak to the manager. The clerk emailed her and then gave the same response. Next time I will ask more questions about the return and rental return policy. #notreturningasacustomer
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August 2018 by Aero and Company Farm
Love it!
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June 2017 by Emo Pug
I had lessons here (which were good btw) but I missed one because I was sick, and they didn't refund the lesson! Kinda ticked off :/
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December 2015 by Adrien Keys
Outstanding company! I've purchased several items from here, every staff member know what they're talking about. My son is taking ukulele lessons right now and he loves his teacher, John. I'm considering starting piano lessons there as well.
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November 2015 by Matt R
Helpful, knowledgeable staff. Not much in stock, but they have some hard to find, specialty items. Instructor was great for brass lessons.
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June 2015 by Artistimistic
it pains me to write this. I went to this store, which I've been going to, for years. I wanted to get a case for my ukulele. The employee at the time was very kind and I very much enjoyed his patronage. However, the case I ended up purchasing was faulty. Not a big deal. He called his manager, and told me one would be in by Wednesday (6/17/15), I hadn't received a call like he said I would, so today (6/20/15) I decided to stop by and see if it was there. This employee did not seem to know what he was doing. I told him about the situation, and he looked around, pulled out a case completely different from the one I'd ordered, and told me that was the case. It has 1 less pocket, and It's not as nice as the one I ordered. It's also missing the purple design of the one I originally liked/purchased. I had brought my receipt which was for roughly, $27 plus some odd tax, and he tried to charge me again for it, saying this case was $21. I explained and he let me go, but This means I lost roughly $5, and ended up with a lower quality case that I do not care for. I'm mildly disappointed.
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December 2013 by Rachel Belprez
Staff is very friendly and extremely helpful! Prices are reasonable.
