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October 2023 by Gary
Jessie, a banker here, will intentionally hang up on you. On a simple phone call with Jessie at this Branch, regarding details opening an online account, but required scheduling in-person at a branch - Jessie hung up on me before we finalized time/date. I called the next day, he said, "I thought the call was done". Really before date and time?Elizabeth was also very unprofessional.Their Customer service is not acceptable and I have no plans to deal with the Seven mile Chase staff going forward.
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September 2023 by Fadea
Went to open up a personal account waited for someone to help me no one came even though there were couple workers sitting on their desks. Someone came up to me and said let me see if there’s anyone who can help you and he never came back… so I walked out. Customer service should be better.
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May 2023 by Linda Buttery
Have been banking with Chase over 40 years for our business, manager at this branch very rude and not helpful at all!!!
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January 2023 by Jasen Turnbull
Unable to do core banking services at this branch
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October 2022 by Mario Hazza
Ms. Elizabeth Williams was my business banker and did a kind, thorough, and easy business account setup today. Highly recommend stopping in and scheduling an appointment with Ms. Williams for your business needs. 5 Stars and 10/10
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October 2022 by David Walker
I recommend Chris Grone for all of your business banking needs. He is a great guy - professional, personal, and knowledgeable. Thanks for your help today, Chris!
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June 2022 by Todd Morrissey
Gris is our banker and we are very happy he was professional and courteous phone support could use some help I will come in when possible
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April 2022 by David Walker II
I recommend Chris Grone for all of your business banking needs. He is a great guy - professional, personal, and knowledgeable. Thanks for your help today, Chris!
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January 2022 by MI Reviewer
Ms. Elizabeth Williams was my business banker and did a kind, thorough, and easy business account setup today. Highly recommend stopping in and scheduling an appointment with Ms. Williams for your business needs. 5 Stars and 10/10
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October 2020 by Kelly Hwang
They lost my mother’s and my financial documents with very sensitive information on it from when we applied for a loan. In response, the tellers were gossiping about me (who was trying to pick up said documents) behind the counter.
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March 2020 by cameron wheeler
Danny sucks
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November 2019 by Mark Smith
This branch along with Chase Bank lost $90,000 from our account. We are still trying to recover the funds two weeks later. This bank is not capable of doing their job which is keeping their customers money safe. If this is not resolved early next week, I will escalate to all available avenues.
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April 2018 by Lindsey Scheer
A nice location not too far from down town Northville, friendly staff if you need service inside otherwise they have an ATM & a drive through! *Enter at the light, the driveway directly on Six Mile is only for exiting the drive through!
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December 2017 by Sir Savage
Dishonestly unhelpful. Said they do not discuss accounts over the phone, when other Chase bank branches do.
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August 2017 by J G Pizza
Fast Deposits and extremely friendly staff!
