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April 2024 by Denise W.
I am a business and personal banker at Chase. The Northville Chase Bank is my favorite. Craig has been amazing to work with. Even on a Saturday morning, he provided valuable assistance to ease effortlessly. He is very professional and very customer-focused. I know I can always count on this branch when in need. Thank you again for helping me Craig and for the fabulous service I can count on from time to time on my business and personal accounts.
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January 2024 by will carpenter
So far, so good. Good people.The atmosphere is nice.The attitudes are approachable.
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January 2024 by Mike Brady
Rude Staff. ATMs Are Constantly Down And Never Work Properly. Do Not Use This Location. It Sucks. Do Better Chase!!
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October 2023 by Andrew LaDuke
We have personal & business accounts here. Once they lost our checks in an ATM and it took months to recover them. Recently, we had our account hacked, and the local manager would do nothing to help us. Pretty much hung up on me. We are fighting the denied fraud money for now, but I would recommend you find somewhere else to bank. Btw, the employees are nice here, but Craig the mgr., well, not so much.
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July 2023 by Kiersten Cook
We had about 6 bank accounts to open, and they were pretty tedious to open because each of them are layered.However, Mrs. Mclntosh and Mr. Lee did an AMAZING job with handling our needs all in within 90 minutes . I would highly recommend this branch!!Thank you for your great customer service!
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March 2022 by Matt Dolch
Good staff and lobby is usually good. Multiple visits with broken outside ATM.
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January 2022 by S Huie
I had to get some tax paperwork corrected that was associated with my account and was assisted by Conner Gordon.He provided me with professional, friendly and superb service.I was very impressed with how thorough he was, that he actually spoke with another banker to make sure he covered everything with the correction. The teamwork that was displayed really makes me comfortable to come back for any other banking or investment needs I may have in the future.
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June 2021 by Thao Truong
David is the superstar banker. I have never met a banker who is kind, flexible, and knowledgeable like him. Our appointment is a day later but he came and offered to help us any way. I would highly recommend him for any of your banking issue or everything for that matter. 5 stars for this location! Superb experience.
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February 2021 by Denise Westlund
I am a small business owner and loyal to the 8 mile and Haggerty branch. The staff is very friendly and I don't feel like I am working with a corporate bank when I go into their location for help. They manage to get me in the same day and take care of my business needs quickly as possible and every time it has been on the same day. Thank you Craig for the assistance you provided this week. You were outstanding and I know I can depend on you and your staff for the future banking needs of my business.
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November 2020 by Connor Waldo
Very slow drive-thru. Both times have been there a small deposit and withdrawal took such a long time.
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November 2020 by Brian Cylkowski
Ok service
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April 2018 by Shu Yang
Polite but lazy. Not very smart staff. Sorry to say that.
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February 2018 by Gabriel Bule
Very friendly staff. Every time I come in I get greeted and they provide good service. It's good customer service that you would expect anywhere, but these days I'm finding good customer service is hard to find. Would recommend.
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July 2017 by Gregory Dettloff
Friendly service, comfortable atmosphere.
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March 2016 by Jason Rowe
Quick and convenient.