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October 2023 by Nick Colpean
I came in close to close without an appointment needing an adjustment made to a pair of Warby Parker I had recently purchased online. I've never been to an Eyeglass World, but John was incredibly friendly and quickly made the adjustments I needed.
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June 2023 by Nate J
Bought 2 pairs of glasses from there 4 months ago for $275 Both fell apart already. I went in to talk to someone about It and got some rude guy they told me I would have to buy 2 new frames and that they would not fix my glasses that I just bought . I've been going here now for the past 10 years and will NOT EVER go back
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April 2023 by Austin Moccia
I honestly was extremely impressed with this establishment's services and quality. John walked me through all my options on glasses, and even had them custom made for me that day in under an hour! Highly recommend this location and its friendly , skilled staff.Driving an hour to come to this place for me was totally worth it, no other glasses places are capable of doing what they did if you need them quickly.
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April 2023 by Jill D.
Walked in to schedule an appointment and check out the eyeglass selection since I was in the area. They had an open appointment in 20 minutes which I took. Picked out my frames and Dan the Eyeglass World Man got me all set and when he me told both pairs of eyeglasses would be ready by 3 - I was in disbelief! It was Noon. Anyhoot! Dan was great. I was pleased as a peach how seamless the entire visit went. 2 thumbs up. Apologies if you don't have thumbs.
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March 2023 by Laine Ryckman
My husband and I both had a great experience purchasing glasses here today. John was patient, kind and helpful. He was informative without being pushy, and he was understanding when I changed my mind more than once. We had several pairs of glasses all ready the same day! The experience was much better than our previous at America's Best. We will be back.
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February 2023 by Laine T.
My husband and I both had a great experience purchasing glasses here today. John was patient, kind and helpful. He was informative without being pushy, and he was understanding when I changed my mind more than once. The experience was much better than our previous at America's Best.
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January 2023 by joseph pogue
This was a great experience! John took good care of me. He seemed to go the extra mile!
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January 2023 by Mike Jones
Spent over $2000 here in the last year. My Oakley frames were bent and was told there's no warranty or way they for them to fix them. So instead of trying to help me on costs of a new frame they would rather lose a customer... Will make sure anyone I know , not to visit a eye glasses world. Practice better business.
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January 2023 by Shelly Fuller
Hi Stephanie fitted me for my glasses and she was extremely friendly and very knowledgeable and she did a wonderful job. I would definitely come back here!
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January 2023 by Bobby Grant
Stephanie is the best. Very helpful and very nice. Only place I’ll go for glasses
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January 2023 by Samantha P.
Yes! My husband stopped in for a quick repair as he had bumped his glasses and bent them slightly. We stopped in here because he had purchased them at an Eyeglass World up on Orchard Lake Road. The technician who waited on my husband was super friendly and efficient. He had the glasses repaired in just minutes with no hassle. Other Eyeglass World stores have him a difficult time and were not nearly as efficient.
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October 2022 by Milia Ramos
I have been coming here for yrs. My son, my mother and myself. I brought my son back even though its out of network. I usually pay out of pocket for everything any ways. I tried to go to an in network and made 3 visits, was rescheduled due to delays (>1hr with appt.) After 2nd appt and terrible service I walked right out. I came back to Eyeglass World, cant beat the quality customer service. Staff are very helpful, polite and patient. Always satisfied leaving here.
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September 2022 by Ann D.
I would highly recommend this company they have a big selection of glasses. I arrived and John greeted me and told me all about information on glasses. Stephanie helped pick out my glasses both are friendly and helpful !!
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August 2022 by Martha L.
They just made every effort to provide my sister with lenses the same day! John was super helpful as well as the receptionist and eye doctor. Another hero was the tech who stayed to complete her glasses. She is in a wheelchair so it makes every visit a bit more of a challenge. Will recommend to all, thank you for your professionalism and kindness!
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August 2022 by Carissa Hanekamp
I brought my friend here after a competitor kept pushing back when her glasses would be made. She needed glasses soon so she could safely work. I knew they could be done same day over here so I suggested this place. Neither of us had ever been to an eyeglass world so we didn’t know what to expect. We were very impressed. My friend liked that her two pairs were done within an hour. Stephanie was very helpful, kind, and understanding. While I didn’t get anything today, I am thinking about coming to this location once I get a new prescription for my glasses. I will be asking for her. I live around Ann Arbor, but the great customer service here would be worth coming back to this location. I even told my mom about how good the customer service was and she also thinking about coming to this location once she gets a new prescription.
