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February 2024 by Ryan McCollough
They were great. I dont know what these other comments are criticizing about. Fixed my problem and friendly staff.
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February 2024 by Mark McCarthy
Very good service. Knowledgeable staff. I will be returning for sure.
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February 2024 by Kelly Oetzel
Great customer service. Identified issues and fixed quickly.
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February 2024 by Esther Weddell
I was very impressed with the service here. They did not have my tire, but they found out where I could purchase it.
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January 2024 by James Vader
I wish I could give this place 0 stars, I called up another location for a tire. They told me this location had said tire and told me I could buy the tire by itself because I was going to put it on. When I talked to the person running this location he told me I couldn’t do that and they HAD to install it. Spent 50 dollars more than I should have. Gave me some run around about policies and that’s how it’s done. I’d rather walk then ever step foot in this place ever again. AVOID IT AT ALL COSTS. THANK ME LATER
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January 2024 by Andrew Wojtowicz
Scotte and his crew, even though understaffed due to illnesses, and all the extra work due to the poor roads and weather, got me in and out and all set up in an incredibly short amount of time. Second time here, nothing but quick professional service, and just felt I need to acknowledge their efforts!!!
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December 2023 by Lisa Barnes
Scott is amazing at customer service! So friendly and keeps you up to date on everything going on. Very accomodating!
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December 2023 by wasif jamy
Supportive and knowledgeable technician and management, work completed well first time, good value.
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December 2023 by Matthew Parsons
The business is an "up-charge" professional. Don't expect to pay for just new tires, they will come up with so much that is wrong with your vehicle that will cost more than tires. In addition, expect your vehicle to be completed within an 8 hour window. Had an appointment for 10am. Dropped vehicle a 9:45am and vehicle was completed at 2:00pm...4 hours...4 tires!!! I do not recommend this place and will not return.
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November 2023 by chris scialdone
These guys suck! I had an appointment today at 11:00, went up to the counter… they said they canceled it via email, and somehow it’s my fault for not responding.
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August 2023 by Matt Kelly
They intentionally gave me an extremely dangerous misalignment, then lied to me and said they lit my car on fire. Seriously- don't go here, unless you wanna get injured. Manager Scott Phillips is the person who did it. Shady and dangerous, go to any other firestone except this one. Shame on you Scott Phillips. And if firestone doesn't call me back soon I will have to escalate this to social media. I believe the manager of this store was trying to cause me seriously bodily injury or death. My wheel was smoking the alignment was so bad, and I told him I was gonna tow. This guy is cruel and evil. Seriously do not go here if you care about the health and safety of yourself or your fellow man. Steer clear from this place. Im almost positive this guy is a sociopath.
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July 2023 by M
THREE appointments in trying to get the brakes done on my car, and every time there's some excuse. First, they'd have to keep it over night (need it for work, so that's not feasible). Then, whoops, they said Thursday but put they appointment in for Saturday, so again, can't do the brakes.Look, it takes a lot of time and coordination to get cars in for service, and quite frankly I can't spare 3 or 4 days of rearranging my schedule to receive simple maintenance. I work night shift and skipped sleep for 3 days now, arranged for a ride, etc.You can blame staffing, but the other locations don't seem to have these kinds of problems, so it's likely management that's the issue.Save yourself the grief and go to a different location.
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June 2023 by Brent Johnson
Scott was a huge help today getting our wheelchair accessible van back on the road super quickly! Thank you Scott and Firestone team!!
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May 2023 by Lynne Lamb (LL)
I have been going here for many years. Trust these guys with my vehicle, I have never had a problem here. They will let you know what needs to be fixed now and what could wait.
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May 2023 by L L
I have been going here for many years. Trust these guys with my vehicle, I have never had a problem here. They will let you know what needs to be fixed now and what could wait.
