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September 2022 by Google user
They say never go with the first one to show you any interest and they are correct. Jerad Kinney was quite possibly the worst person I have ever worked with. After lying to me for 3 weeks, when I confronted him about it he didn't even want to let me talk.\\n\\nLooking for my first home with my wife started smooth but needed some work on our credit. Jerad started nice but as time went on he would email me saying one thing and when it didn't happen he would claim I didn't understand. He moved very slow and at one point told me if someone else could get me a loan then he would point me to them. Well I had all but forgotten about Jerad after ROCKET MORGAGE helped me close on my house. Until I passed a Flagstar today and all the anger came back. It is currently Feb 2022 and this was in Sep 20221\\nI got so angery I pulled over to write this review.
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August 2022 by Brittney Moss
Sold my loan just a few months after I opened it. Only to inconveniencing me, and benefit them. Very annoying and really shows what kind of company this is.
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March 2022 by Michael Holloway
They say never go with the first one to show you any interest and they are correct. Jerad Kinney was quite possibly the worst person I have ever worked with. After lying to me for 3 weeks, when I confronted him about it he didn't even want to let me talk. Looking for my first home with my wife started smooth but needed some work on our credit. Jerad started nice but as time went on he would email me saying one thing and when it didn't happen he would claim I didn't understand. He moved very slow and at one point told me if someone else could get me a loan then he would point me to them. Well I had all but forgotten about Jerad after ROCKET MORGAGE helped me close on my house. Until I passed a Flagstar today and all the anger came back. It is currently Feb 2022 and this was in Sep 20221 I got so angery I pulled over to write this review.
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February 2022 by Jay Masters
They say never go with the first one to show you any interest and they are correct. Jerad Kinney was quite possibly the worst person I have ever worked with. After lying to me for 3 weeks, when I confronted him about it he didn't even want to let me talk.Looking for my first home with my wife started smooth but needed some work on our credit. Jerad started nice but as time went on he would email me saying one thing and when it didn't happen he would claim I didn't understand. He moved very slow and at one point told me if someone else could get me a loan then he would point me to them. Well I had all but forgotten about Jerad after ROCKET MORGAGE helped me close on my house. Until I passed a Flagstar today and all the anger came back. It is currently Feb 2022 and this was in Sep 20221I got so angery I pulled over to write this review.
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May 2021 by John Vincent
Sean Balcom and his team are fantastic to work with. They worked very hard during a busy season to secure the house for us and made every attempt to get us the best rate possible. We were able to get very competitive rates and working with Sean was easy and smooth. I highly recommend Flagstar Bank for your loans!
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October 2020 by Diane Murdock Kearns
Chris Terry and his team are extremely knowledgable and professional in the mortgage field. His years of experience and passion to provide excellent service shows in every dealing with him. I would not hesitate to refer my friends and family to Chris.
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September 2020 by Renee Stewart
I had a horrible experience with another financial institution just trying get the loan officer to call me back or explan thing s to me. I had been with them through multiple name changes for over 10 years. I was given Chris's name and gave him a call. The service I received was like night & day. I was a 1st time home buyer with a zillion questions, Chris listened attentively and treated me with respect. He was courteous, professional. His whole team made me feel Flagstar cared and I was not just an acct number. I would highly recommend him. I closed yesterday on my house and he was my ride and die guy down to the last period on the contract.
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August 2020 by Stephanie Lynn
Chris Terry is a hard working and dedicated professional. He is knowledgeable about the changes in the market and gives honest guidance.
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November 2019 by Roy Wilson
Jerad Kinney has been very helpful to my family with various mortgage needs.He is always professional and pays attention to the details.
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August 2019 by Gina Rivera
Lisa Miller was amazing!!! She kept me updated every step of the way!! She went above and beyond! I HIGHLY recommend!!!
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June 2019 by Nathaniel Jamar Hudson
Very professional. Very knowledgeable. Has helped me alot throughout my years in real estate.
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January 2019 by Patrick Meade
Sean, Thomas, Teresa and the team are excellent. They work hard and were patient with all my questions. They made my first home buying experience wonderful. I highly recommend them to anyone looking for a home loan. I look forward to doing business with them in the future!
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November 2018 by Sarah Kaljian
Chris and his team are awesome. Always available, honest, and hardworking! Wouldn't work with anyone else. Give Chris and his team a call!!!
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September 2018 by Kate Simon
Chris Terry puts the “star†in Flagstar Bank. I can rest easy knowing my clients are taken care of whenever I send him a client that needs a loan. His expertise with structuring a loan that is win/win for everyone is unparalleled in the industry and his wealth of knowledge + experience will leave clients feeling comfortable with the mortgage and house buying process. His patience for first time home buyers is incredible and his expertise with seasoned buyers is even better. Highly recommended.
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February 2018 by Bradley Belesky
Chris is an excellent professional to work with and the team he has assembled is top notch. The process from start to finish has been a breeze. Chris has no problem walking you through every part of the mortgage process. Flagstar's online interface is very user friendly and being able to receive almost all documents online in a safe interface is comforting. I wouldn't hesitate to use Chris for any future lending. Even the team at the branch I changed my banking over too has been friendly and helpful!
