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February 2024 by Barbara R.
Alexandra at the Northville Gazelle store was very helpful and patient in finding just the right tennis shoe to help with my plantar fasciitis condition!!! She knew exactly what to look for in the shoe needed and advised on ways to fix the situation!!! Thank you Alexandra!!! Barb R.
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October 2023 by Olivia C.
Great store, very clean and the staff is extremely helpful! I tried on multiple pairs until it felt perfect, great team!
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September 2023 by Beverly Baroni
Went today to find pair for upcoming trip. Sales person (terry??, sorry forgot) , she was fantastic. Listened to my needs, watched me walk, measured both feet and answered allmy questions. She also recommended socks that I can take on trip and i stead of washing, just need to put in sunshine! Recommend.
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August 2023 by Gordon Copee
staff are knowledgeable and helpful. Good place to get your first pair of running shoes or stock up for your next marathon.
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July 2023 by Nathan Houghton
My wife and I stopped at this store for the first time and Josh was incredibly helpful in helping my wife in choosing a pair of running shoes. He's very personable and informative, thanks so much!
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May 2023 by Wendy Mrdjenovich
Fantastic family owned company that knows what customer service means. Always a fantastic experience.
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May 2023 by Todd Stoney
They know shoes and feet like nobody else. Happy customer with happy feet.
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April 2023 by Edwin Bolds
Went here for track shoes for my daughter. My daughter was shocked by the level of service she received and said she was not used to that kind of service, and she is very Pleased with the shoes she got . Wants to come back and get the same shoe in a different color so she can wear 1 of each. I like the price and level of service and will also be back again.
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April 2023 by Christine A
Best service, great selection & love all the demos they do! All the staff live the running life and are so knowledgeable about their products, Angela is my favorite ?
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April 2023 by Ernest Thaxton
Very knowledgeable staff helped with finding running spikes for my teens. They did a great job, despite the running spikes shortage that seems to be going on.
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March 2023 by Chip Bannan
I stopped in for some comfortable shoes to walk around in on an upcoming vacation and received some very helpful assistance from Angela. I was fitted and had my walking patterns observed, then we discussed the benefits of each pair of shoes that made sense for me to try on. Angela was very courteous and patient as I went back and forth with picking a pair to purchase - I would definitely visit again for my next pair of shoes. GREAT experience.
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November 2022 by Lisa Beyer
Great staff that can help you find the trainers that will work for you.
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October 2022 by Melissa Yo
I read amazing reviews about gazelle sports. I have bad foot problems and I decided to try gazelle. I was greeted when I walked in to the store. Patrick, measured my feet and also studied the way my feet moved. He found me great shoes . I wore them at work all day and my feet didn't hurt. Thanks.
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May 2022 by Wyatt Lee
First, the products they had didn’t exactly match what the website said was in stock. This may not be the store’s fault? I managed to find a suitable alternative, which is the only reason this gets two stars. The employee on the floor as well as the employee behind the register were both rude, dismissive, and a little condescending. They were also arguing with each other. The whole experience was awkward and mildly offensive.
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May 2022 by Ethan Best
A few weeks ago, I took a drive to check out this place that was highly recommended to me by my Orangetheory coach. I walked around checking it out while the employees were busy with other customers. I noticed they had a small selection of shoes than a regular shoe store so I was concerned they wouldn't have my size (I have small feet). I watched how they gave each customer their undivided attention and didn't pressure them or cause them to feel rushed into a decision. When it was my turn, I received the same attention. My feet, both not just one, were measured, I was asked to walk so they could see how my feet, knees, legs, back were aligned when I walked and they they brought out 3 pairs of shoes. I tried on each one and was amazed how wonderful each one felt on my feet. I walked, I stood and moved on all 4 sides of my feet, I walked on the treadmill, I ran on it, I walked some more and focused on how my body, legs and feet felt. I took my time and was encouraged to do so. I was narrowing my decision but had questions as I just started running and I didn't want a shoe to fail and teach my feet/body to wrong way causing injuries now or for the future. I talked, shared, asked questions and it was explained to me how they have the shoes they sell in the store, how they are made and how they are different than just buying shoes from any store. I was amazed by what I was learning and listening to the passion as the information was being shared with me. I made a confident decision and was encouraged to take the full 30 days with their shoes and if they were not for me, bring them back until we find the right pair for me. So far, these shoes have been GREAT! I will return to purchase more running shoes from here!
