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January 2024 by Mollie Sarotte
Great staff! Laura especially was fantastic to work with and keeps you updated every step of they way. Very satisfied with my collision repair.
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June 2023 by Michelle
great job to the ladies here, my car was out for 2 weeks, after I was side swept by a hit and run, I came here, for it was closer to my home. My car came back looking brand new again, this place is very helpful and kept me informed the whole process and let me know what was going on with my car. If you ever get in a bad car accident, this is the place to go.
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January 2023 by Tiffany Duneghy
I was referred to Gerber for repair by my insurance company after I was side swiped.I really enjoyed working with Gerber to restore my vehicle. It looks great! Laura is an excellent estimator. She and Meagan made sure I was updated all throughout the process. I received excellent customer service. I hope I don't need Gerber again but if I do, I want Laura and this location to take care of me. I will definitely be referring you all to friends and family that need collision services. Laura is a Rockstar she went over and beyond to take care of my vehicle. It was great working with her.Services: Auto glass repair
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November 2022 by Anthony Spann Jr
My recent experience was wonderful. Gerber communicated with me every step of the way. The work they did was flawless. I loved the fact they went directly to GM to get my parts to repair my 2022 Chevy Blazer RS. And not a third party supplier. Great work Gerber!
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September 2022 by joseph ruggirello
After having my 2011 Subaru Legacy front bumper and head light replaced I mistakenly thought the headlight wasn’t aimed properly in fact it was because I had the fog lamps on and the the fog lamp under the replaced was burnt out which made it look darker. Never hesitate to use Gerber collision on Northville road in Northville. There painter is the best.. there manager Jeremy is the best in the business. Joe RuggirelloServices: Body & Trim
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September 2022 by Douglas
I had a minor repair to address from a Carvana purchase, which they addressed flawlessly. From the first contact to pick up they were professional (with added benefit of being funny!) and quick. They said what they were going to do, they did it, and were quick about it. They even cleaned my car, which was pretty mingin (a good Scots word, look it up). They were accommodating, too.Services: Body & Trim
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June 2022 by Ann Nonymous
This place was incredibly difficult to deal with, unprofessional, and completely botched my insurance claim to the point where I had to take my vehicle someplace else for the repair. I would never bring a vehicle there again, NEVER.
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May 2022 by Ann N.
This place was incredibly difficult to deal with, unprofessional, and completely botched my insurance claim to the point where I had to take my vehicle someplace else for the repair. I would never bring a vehicle there again, NEVER.
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May 2022 by John T
Very efficient and the repair well done, no surprises
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November 2021 by Nick Carver
Great work! Brought my car in and everything went as expected. Quality workmanship!!!!!!!!!!!!!! Car looks like new!
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July 2021 by Amanda Gow
These guys are awesome. Thanks Jeremy
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June 2021 by James Treadway
Very respectful and courteous they do great work I recommend this company. If you would like to have a peace of mind accidents tend to cause stress but when you with the right company you can relax when getting back on a road knowing you made the right choice.
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October 2020 by Shelby Woodby
Recently had an accident and had to take my car in for service. I chose Gerber Collision due to location and their ratings. I'm glad I did because I received excellent service. The communication and friendly customer service were top notch throughout, as was getting everything sorted out with insurance and the car rental place. In addition, I received my car back completely fixed after just 4 days, and it looked like an accident never even happened. I hope I don't ever have to go back obviously, but if I were in such a situation again in the future I know where I'd go, and of course I highly recommend Gerber Collision to others.
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October 2020 by Shelby W.
Recently had an accident and had to take my car in for service. I chose Gerber Collision due to location and their ratings. I'm glad I did because I received excellent service. The communication and friendly customer service were top notch throughout, as was getting everything sorted out with insurance and the car rental place. In addition, I received my car back completely fixed after just 4 days, and it looked like an accident never even happened. I hope I don't ever have to go back obviously, but if I were in such a situation again in the future I know where I'd go, and of course I highly recommend Gerber Collision to others.
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March 2020 by Diana Cuc
Horrible customer service!! I was in an accident and had to cover the damages I caused to another vehicle. We received a quote for a different location and thinking that all locations are interconnected we dropped the car at the Northville. After opening up the car and waiting a WHOLE week to hear back the quote went up by $1000 in labor fees. Mind you the only difference between the two quotes was that they were no longer using a new bumper but rather fixing the old one and replacing two tiny brackets. After conducting some research I saw that the two brackets sell for $10 dollar a piece and require minimal work to replace. As a young female who they took as not knowing much about cars I felt taken advantage of and with very little communication coming from their side to explain their actions. Would never recommend this shop STAY AWAY
