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February 2024 by Movement United
Blanca is amazing, Doug, Greg, Rose, Joe(s), Ricardo (Richard) too many awesome people to name honestly!!! I go out of my way sometimes just to come to this store! The people here are absolute treasures. Makes my day. Thank you guys. Keep up the amazing work.
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February 2024 by Deb Schommer
Once I figured out how to use my phone to locate the aisles of my items, the trip was easier. Not impressed with only self checkout, but there was a young lady working there who helped, which was huge!
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January 2024 by Freddy Ray Dugard
For the amount of money I've spent here the service has been quite amateur I have a pro account that I've spent thousands and they've either+ completely forgotten my curbside order+ I've had to wait over an hour to get curbside orders (3 times)I spoke to the manager Joe and he was not helpful at all. One time when asking about my order the woman managing the curbside customer service area tried to make it seem like it was my fault for not waiting 2 hours for them to fill the order but I came FOUR HOURS after I orderedThis place needs new management that can actually meet customer needs.
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January 2024 by Terry Jones
I found a tool box and the price was really good. Not clearanced or anything. Went home to get a bigger vehicle came back it was sold. No problem I go to another home Depot, they have the exact same one, I asked for the price because it wasn't marked and it was hundreds of dollars more expensive. Like almost three hundred dollars more. They told me it must be only that store. Even though I had pictures of the first one with the price. No one wanted to help. It was at that store only is what I was told. Not on clearance not a one of a kind. Just sucks for me.
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January 2024 by Linda M.
My visit to The Home Depot store was a success. I was looking for outside Christmas decorations and lights. When I arrived, the parking lot was crowded. The parking lot and the store were clean. This Home Depot is well organized. I asked an associate if they still had any Christmas decorations. She pointed me in the right directions, and I went and grabbed a few Christmas lights, light clips and pine cones. A box of lights was opened, so I had the lights tested. They worked. The line wasn't long. I scanned my own items. I bagged my own items. I processed my own payment. My service was quick and efficient. I did the work of a cashier, but I didn't get paid for it. I didn't even get a discount.
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January 2024 by Brian Stempien
I like Home Depot but when I went to this one, no workers were around to help me out
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January 2024 by Johanna Ramos
Returns person had the worst customer service. At one point, she just stared at me instead of communicating what she needed from me. When I went to the plumbing section, a Home Depot employee told me to move as he was putting things on the shelf when he could easily have moved the ladder he was using out of the way so we could both be in the same area. I ended up having to move his ladder out of the way. It wasn't until we decided on the pliers we needed that he finally approached us to see if we needed help. At that point, we didn't not need anything and to be honest, we will be shopping at another Home Depot location, hoping for better customer service. Total disappointment. Shameful.
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December 2023 by Christine Dymek
I went there for two reasons, tp ick up batteries and poinsettia. I was surprise to get both on sale. I was in, and out in no timeIt pays to go early because there was no wait in line to pay, and the store was not crowded.
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December 2023 by Kevin White
Not my favorite Home Depot but better tgan most locations Friendly service on most visits. Pretty clean store that usually have why I need.
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November 2023 by Bill Allor
People working the pro desk are cool.Not so happy with the rest. Customer care in the last couple years has been sub standard and good luck getting the right information on your project from someone knowledgeable
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November 2023 by Farid Nossoni
I was there today to purchase 2 kinds of ceiling lights. I actually took the lights with me to help with the process given they are so many options. After few minutes, I found one of the staff members to help and he was so rude. He repeatedly said they don’t have these kind of lights in the store. I looked at one of the shelves and found a similar light and asked him if they match and he just looked me and said “I told you we don’t have these kind of light, do you understand what I am telling you ?!”It was no reason to be so rude and condescending. I went in with the light so I can help finding the appropriate light.I searched the light model and serial number and it turned out the one I thought is actually compatible with my light. So the staff member was not only rude but also not informed.I live in the neighborhood and has gone there a lot but never with specific questions. I am very disappointed and will never go back there again.
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November 2023 by Valerie B
Dave in the paint department provided the most superb customer service going above and beyond to assure I had the correct selection of paint for the rooms I am working on. He even helped me carry 2 outdoor patio heaters to check out and loaded them into my vehicle for me. Thank you!
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November 2023 by Robert D.
The customer service here is absolutely outstanding! When I found myself in need of assistance, a knowledgeable staff member swiftly guided me to the precise location I required. I wholeheartedly endorse this establishment.
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November 2023 by Basem R.
As I was heading to the self-service cash register and I was about 3 feet from The counter and in an angle clearly shows where I was heading to a worker ran towards me yelling "where is your receipt", I looked at her and she was like a hero caught a thief or proud of her actions, I tried to ignore her and noticed my wife was calling me from the paint department to go back, which I did do across back to the pain department and picked up some tape. Then I started heading back to the register, by the time I hit $444,43 cents I was happy and laughing telling my wife I need an item for a penny mockingly. There was a cashier next to me and came to help me in ringing the rest of the stuff, which was fine, until that first one came back to me and frappes an item from my cart that was an abused box that although my wife said leave it and pick a new one when I put it in the cart but I said it's ok, we will use it right away and will trough the box away anyway. That cashier opened it and started to look into it and when she saw that my mood changes she closed it and was fine. I was not fine, I was furious. Why was she suspicious of me walking to the cash register not the door, and now was suspicious of a box that I might of head something in it. And I told her you came to inspect, then be my guest and inspect the box well. Take everything out and check it out. And I told her if she doesn't do that I'm not going to buy anything. She wouldn't do that so I asked her 'M--y' to take the cart and I went ahead and payed for my drink and asked another person to call the manager at that time which was G-----. When he came he of course tried to defend her and pulled some excuses out of nowhere. I don't agree with his excuses as we get stuff from Home Depot like daily. At the end I told him that she never offered and apology at anytime and not yet and she was standing like 3 feet from us listing to the complaint. Very rude person that I'm not used to from Home Depot. This place is going down hill specially when a head cashier acts this way With no manners or customer service skills.
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October 2023 by Bill S.
Again, the worst place to shop of the 4 stores nearby. The isles are full of holiday stuff so carts of materials are hard to navigate. The contractor entrance makes you push your empty lumber cart inside and thru the one checkout lane that is open at the time. Why this location hasn't been made to work like the others is beyond me. Staff tries but you can see the defeat in their look when they have to say "we seem to be out of that" My 2024 resolution is to not give this place another chance and just drive down the road to the other 3 nearby.
