-
October 2023 by Julie
My husband scheduled an appointment in the morning for 2pm that same day. He arrived at 1:55, and ended up waiting 50 minutes. Someone complained and mentioned that he had been there so long, and the girl at the front desk said “well he wasn’t here at 2”. He walked out. They have such incredible disregard for their customers. Don’t bother scheduling an appointment here. Don’t bother coming here at all if you value your time in any way. I wish I could give zero stars for how they treat people. Not only was the wait ridiculous for having an appointment, but the staff was so rude and inconsiderate.
-
October 2023 by Seth
Sarah did an amazing job. I really don’t like getting my haircut usually, i’m pretty shy and get nervous when communicating what I want. Sarah made me feel super comfortable and did a great job. Probably the best haircut i’ve ever had.
-
September 2023 by Eric Kopy
Don’t ever come here without an appointment it was 1pm and I waited 2 hours they only have two people working sometimes 3. This past time if they would of told me it’s gonna be a whole I would of went and had lunch and been totally cool with the wait there is just zero communication from the staff and all they care about is appointments so don’t waste your time.Service: Scissor cut
-
September 2023 by Jessica Russell
Great place and very welcoming! Was nervous to go in to get my undercut trimmed up. Cece was great and made me feel so welcomed. Definitely going back.Services: Haircut
-
August 2023 by Scott Denault
Overall pretty good, they cut my kids and I hair in a good time, decent hair cuts, and were pleasant to interact with. Would go back.
-
August 2023 by ruffdogwarrior pizzaoverlord
I've been going here since 2016 and I've never had a bad haircut or stylist. Dylan is my go to but enyone there will make sure you leave happy with your haircut. You can make a appointment but I've never have and it's never a long wait. If your looking for a quality experience this is the spot.
-
August 2023 by Chuck Morris
Went and had a hair cut today. Brittany was friendly, perfectionist, and made my hair look phenomenal. Thank you Brittany for making my Monday even better. I appreciate your hard work.Services: Shampoo & conditioning
-
April 2023 by ADSR WEAR
Go to Cece... She is the best there. Nails it every time.
-
April 2023 by Jonny D
Excellent service great value!Edit: unfortunately have to remove some stars I've been here twice in the last month both times I sat for over an hour and left at the 1:15 min mark. not sure why the wait has become this bad but unfortunately thats it I gotta find a new place...
-
November 2022 by Joseph McDermott
Haley is awesome. She does a great job with my hair and is fun and easy to talk to.
-
November 2022 by Lou Mason
Nice people. Also clueless. I don’t want to hear about your ovaries during my haircut. And why shave my neck with an electric razor like it’s 1995 and I’m a lazy businessman? I say ‘I have family pictures later’ so she starts shaving my neck like I’d be going straight to pictures from a haircut?Now my neck is shaved short enough that actually shaving will just irritate it while still being too visible to not shave. Literally cancelled our family pictures because of this. Thanks Lady Jane’s for being a typical business where no one cares, no one pays attention and anyone vested in the business is no where to be seen.
-
September 2022 by Michael Bilger
Quality service from friendly and efficient stylists. They do take walk-ins, but the wait times can be pretty long if you don't have an appointment.
-
June 2022 by Aron Jenner
Nice store, was clean and stylists were friendly. Walk in on a Saturday and was only 10 minute wait. Cut wash and neck shave was out in less than 30 minutes, will be returning
-
May 2022 by Jason Bergeron
What a great place to relax and get a trim. Professional staff, great atmosphere. Give it a try, you won’t be disappointed!!
-
May 2022 by John Clewell
Great service friendly environment at the Tonawanda location
