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March 2024 by Shawn Humpert
Very thorough massage! Going again in 2 weeks.
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December 2023 by Lyssa Vaughn
Northville Massage envy has many talented service providers who can target specific needs for the body and skin. I have been pleased with all of my massage therapists at the northville location. my most recent massage was with Paris, she targeted my body’s needs perfectly.I like to see multiple different massage therapists depending on my body’s needs for that day. I highly recommend Massage Envy Northville
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November 2023 by Niecey Bhadd
I give massage envy as a whole 100% . If you’re not sure what you want. I recommend a dual service with Racquel and Alyssa for your massage and facial combo. You will feel amazing afterwards ???? ONLY AT THE NORTHVILLE LOCATION.
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October 2023 by Brianna Stancer
Ive gone to massage envy for many years all over the US, as Ive moved I have usually found one super close. I have been dealing with really bad acne for about a year now. I started going to see Alyssa to try to find some relief. She has been a life saver, I've been going consistently for about 4 months now. She is very detailed and gives amazing recommendations. I haven't been always able to afford the expensive products and she's always given me alternatives until I am able to get the products from her. She is never pushy about "selling" me something, but I can tell she genuinely cares.
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October 2023 by Mary Morrow
I authorized a 20% tip on two $75.00 massages (which were mediocre at best) for a total of $180.00. Massage Envy charged my card $200.00 (which amounted to a 33.3% tip). When I requested that the error be corrected, Tracy (the manager) was rude, condescending, and completely unhelpful. After two trips to the business and a phone call, I threw in the towel and disputed the charge.
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August 2023 by elizabeth mcintyre
Mindy is the best massage therapist I've ever had. Wow. One session and I can't wait to book again with her. Highly recommend her!
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August 2023 by Nina Ayers
Donavon's services were amazing. I got a 60-minute Swedish massage and I feel like a new person.Very relaxing and quiet environment.They have a lot of add-on items to enhance your services. It's defiantly worth trying.They have monthly membership options with the ability to add on a family member. It's worth it.I really can't wait to visit again for a facial.
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August 2023 by Tracy H.
Had an amazing massage with Carol and an equally amazing facial with Alyssa! What a great way to be pampered…I will definitely be back! Thank you ladies!!
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July 2023 by April Williams
The massages are awesome. However, the customer service that I received by the staff when canceling my membership was complete atrocious!!!! I am praying that these people find a professional development training. As soon as said I said I wanted to cancel the whole staff and the general manager became fire breathing dragons. Thank God I was able to cancel because if anyone can act like that then I do not want to patronize their establishment. Massage Green never treated me this way.Have a happy day you guys!!! Make sure you review the cancelletaion policy and have a doctor's note ready!!!
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May 2023 by Rebecca Dragin
In Northville for business and I was in desperate need of a massage. My shoulders and sciatica were bothering me and I knew the 3 1/2 hour drive home the following day would be miserable. Massage Envy - Northville was able to get me in the same day and even had a 90 minute opening with Kristina. The front desk staff was welcoming upon arrival. Kristina was super friendly and really paid attention to my trouble areas. I get a lot of massages and it was obvious that she knew the body and how to give a proper massage. If you’ve had a bad or mediocre massage, you know what a disappointment it can be. I’m writing this an hour after my session and already feel better. I would definitely return if I lived in the area.
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May 2023 by Reba
The front desk associates are incredibly nice, so I don’t want my review to reflect that. However, I had a very questionable experience with the masseuse I saw. Massage Envy sends an email to request feedback the day after your massage, and I submitted that feedback. I was not going to leave a poor review on google, but it’s been 2+ weeks since I left the feedback detailing my strange/uncomfortable experience, and I indicated that I would like to be contacted by someone from the establishment. I have not received any contact which is disappointing. I was gifted the massage, so it’s not even that I wanted a refund. I simply wanted acknowledgment of the feedback and to know that at least a conversation was had with the massage therapist so that it hopefully doesn’t happen again in the future. Either they don’t read the feedback or they didn’t take my feedback seriously. Quite disappointing.Updating to add that I did get a call back from ME after my review and they confirmed that they did have a discussion with the massage therapist as soon as I submitted my feedback, and apologized for not following up with me sooner. Feeling better about it after being contacted so hopefully future clients don’t have a similar experience.
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May 2023 by SiSi
Interviewed for a position here. Josh, the guy interviewing me, said during my interview, "I know I'm not supposed to ask this, but how old are you?" - Age is a protected class, and you are NOT supposed to ask applicants how old they are. Unprofessional, and made me feel self-conscious about having a "younger" sounding voice.
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February 2023 by Brielle Simon
On Jan 19, I had a 60 min facial with Scott. BEST MASSAGE EXPERIENCE EVER. Felt relaxed, felt educated, and forgot what I was stressing about. I felt in a bliss and when I came out, I felt like I was in outer space, literally. I wanted to go nap and felt so light in the feet. Nothing else in my life mattered after receiving this relaxing massage. He also always checked on my comfort level and didn’t rush! I recommend him!
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December 2022 by Jane Summers
They always welcome you with a smile! The rooms are clean. Therapists are excellent! Whether you are looking for a massage or a facial you will leave feeling refreshed and pampered. Love Alecia and Alyssa!
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November 2022 by Stevi Fleissner
Staff is always professional and helpful!! Love going here and have for years. Although this location is further from me it's worth the drive!!
