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February 2024 by Eileen Fields
I didn't get anything, but, I Did see my Favorite TUL brand pens! Some say that I have Way too many, but, Not me! LOL! They carry the sought-after metallic variety, that ppl are charging Top dollar for online! Yippee! Update!! I went back on Valentine's Day and Bought a set of 4 Metalic TUL pens!!
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February 2024 by John Murray
Well stocked store with ink and reams of paper for 10 year old Canon printers, laminating counter service. Capable of fulfilling large commercial print jobs. Very helpful staff.
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January 2024 by Tessie Ethans
Friendly and helpful employees
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January 2024 by Fadea
Worse customer service ever the girl that works at the print department is very rude and unwelcoming. Very unpleasant lady was talking to me very rudely and mean. Took a lot from me to not say anything back to her cause I had my child. Bad service.
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December 2023 by marlene howard
This store is clean. Easy to find what I needed. Friendly staff. I will definitely back
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December 2023 by Jeff Bryant
Great store with great Service
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December 2023 by Timothy Morbach
In cases where you need a local office supply and document reproduction service, this location is very helpful. I've relied upon their service for over 10 years.
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December 2023 by Bethany Spyhalski
I entered the store and went straight to the Fed Ex shipping counter with my item to be shipped in hand. Two 20ish female employees ignored me. I walked around closer to where they were standing and greeted them with a cheerful hello. They directed me to the other check out counter. I told them I needed to ship my item with Fed Ex. “Oh, Ok”. They directed me to buy a box appropriate for my item on aisle 6. I rummaged through various boxes and returned. They then said I needed to go back to aisle 6 and buy the appropriate packing materials.Note: I was the only customer in the store. These girls were not busy!While on aisle 6 for the second time and wondering what material & volume was needed for the package- I called the Fed Ex on 6 mile in Livonia. The employee stated they pick the appropriate box and materials & pack it for you. What a revolutionary concept…. A knowledgeable & helpful employee!Stay away from the Northville Office Depot Fed Ex on Haggerty!!! Save your time & effort. They don’t know how to interact with an actual customer. Sad & disappointing.
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October 2023 by Linda Lockett
Called before driving 30 minutes one way to this store to inquire about my printing needs. The young lady that answered the phone (I wish I had gotten her name) was very polite, helpful, listened, understood my inquiry, knew I would utilize self serve option, and provided a quote. Two hours later I drive 30 minutes, a lady was working, whom appeared annoyed of my arrival, asked how she could assist, and I explained the same as my call. She was not the same person I had spoken with. This persons name was Cassie- she immediately indicated that there were print jobs ahead of me. I said I could use self serve, but she then said I’d have to purchase a whole ream of card-stock, she went on to share all the ways should would not be able to assist me, commented about the services they no longer offer (which is incorrect based on my call and recent in store visit), was irritated that I was frI started, and so on. Then the general manager came over with just as much sarcastic tone, which does not help an already negative experience. When said and done I received no service during my visit, and was more frustrated with Cassie’s condescending tone, versus her inability to assist with a 13 page print job on the self serve printer. You may have policies in place, but your other team members aren’t following said policies, creating issues for you, Cassie, when you already aren’t positive about customer service. I left, found a FedEx 1 mile down the road, they were very helpful, and my little print task is perfectly complete. Thank you for nothing Office Depot. Cassie and the general manager need some updated lessons on customer service, the customer experience, and need to be reminded that everyone has a story and their story may be related to the print job and their story may be affecting their day.
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September 2023 by Haley Dore
I generally order printing services online for in store pick-up. Every time I've ordered to pick up at this store all of my prints were done beautifully and on time. Staff is very friendly. Will be submitting orders again soon.
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September 2023 by Gwen Parks
Clean, organize store everything you need for school supplies at a decent price, I love that the associates are available to help with questions
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September 2023 by Rolanda Heard
Very professional and helpful especially Theresa at the Haggerty store products finished 20 minutes prior eat time
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August 2023 by Courtney H
The store is so warm inside and too quiet. They have a decent selection, prices are a little higher than I find on Amazon. I asked about a teacher discount and she mentioned something but not how I could sign up for it.
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July 2023 by Talk & Pray About It (TALK AND PRAY ABOUT IT)
My experience at this location is always the best! Jerrell helped me and his co-workers are so helpful! My prints are always done right. I will definitely be back for any office supplies and print services!
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July 2023 by Winfield Humes-Holmes
Excellent customer service. Eric and Colin were friendly, knowledgeable and prompt to meet the customer service needs I had. Kudos ?
