Omaha Steaks offers amazing and fantastic food, with some customers finding it great and others describing it as okay. The pricing is considered pricey and quite sketchy, requiring customers to learn how to play the game to get the best prices, as it is not the same across the board. However, they always have a deal, such as buy one get two free offers. Customer service receives mixed reviews, described by some as terrible and as nothing short of a joke, with complaints that you can't talk to anybody. Conversely, many report fantastic and great customer service, praising the friendly, helpful, very personable, and knowledgeable staff who go out of their way to help. The location is very clean and presented well, providing a wonderful and pleasant experience.
We ordered the Ham holiday Dinner for Thanksgiving. It was super easy and tasted great!! Will definitely order again!
August 2025
Their food is amazing. Their customer service is nothing short of a joke. Their pricing is quite sketchy and I refer to it as having to learn to play the game at how to get the best prices. It surely is not the same across the board like every other store. This is unfortunate because the food is fantastic.
July 2025
We stopped in to get a deal offer and left with a SUPER meal plan for the next week. Scott was SO helpful. He gave us a ton of suggestions and options. We are going back soon to stock up for our family holiday picnic.
