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March 2024 by Alice Hunt
Went to the store at the last moment, and received quality service from, Noelle thank you much for getting my phone repaired at short notice ?
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February 2024 by Terry Pecott
I needed to replace the screen on my iPhone. I brought it in and a friendly and knowledgeable lady named Noel waited on me and had my phone in working order in 45 minutes. I would definitely recommend the Muskegon store and the tech Noel.
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October 2023 by Sheldon Parrish
Recently I lost a spring to my car key fob while changing the fob battery. The dealer said I would need to buy a new fob and have it programmed for a price of over $500. At some point when I was in Batteries Plus in Norton Shores, I had seen a sign saying something about key fobs so I decided to stop there as a last ditch effort. Their service has been exceptional in the past but I couldn’t believe it when Brad said “lets see what I can do”. He went to the back room and actually found the spring I needed, repaired my fob, and he saved me $500! At a time when customer service has fallen by the wayside, this store repeatedly has shown me they are extremely knowledgeable and truly care about their customers.I highly recommend Brad and Batteries Plus in Norton Shores!
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September 2023 by Vern Hardick
Real nice guy helped me end up buying 2 new cables for charging my phone bad connection on old one
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July 2023 by John Yates
Awsome customer service. Great selection and prices. Very nice and friendly staff. They carry batteries for alot of things. I was able to get a replacement battery for my Maglite rechargable flashlight. They had one in stock.
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March 2023 by The King
They tried very hard(20+ min)to find or to be able to order what I needed,but..thanks for major effort
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February 2023 by Tammy Keck
Very helpful here. Car fob wasn't working and they replaced the battery. Works good now.
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January 2023 by Dan Hendrick
Man these guys/ladies are Great. The service is wonderful, I've been in the store 3 times in the last 2 weeks and the staff has gone above and beyond to help me with solutions. I am also amazed at everything they carry, Not just Batteries & Bulbs. You Have To Check Them Out.
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November 2022 by Steven Baessler
So, I needed key fobs for my truck, the original ones just went out, too old, worn out! The dealer said the needed to check the transponder in my vehicle that reads the keyfob... 70.00, then because my keyfobs i ordered off Amazon were not "chrysler" specific keys they had to program the key then program the key to my truck... almost 500.00!! While I was at the dealership I asked him to test the keyfob with one of those key tester things like at autozone, he came back, said it worked!!I got to batteries plus bulbs tested my key/fob on their IR reader .. no signal at all, I go to the manager and tell him my experience he says... let's get those programed for you!! Literally 5 minutes later 2 aftermarket non chrysler keys/fobs programed and work flawlessly!!! Go to batteries plus bulbs!!! Experts that won't screw you over!!!
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November 2022 by Barbara Gates
I absolutely recommend this place to anyone in need of a phone repair. They are fast, friendly and the prices are great.
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November 2022 by Daylen D'oyly
Great customer service and for a good price!!!
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September 2022 by Nancy Armitage
It is difficult to find a vendor that delivers courteous and timely customer service today. I highly recommend the Norton Shores, MI, Batteries Plus for anyone needing phone screen replacement. This was the service I needed, but I also observed the same service and respect to others who were in the store with other needs.
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September 2022 by Pam Koop
Always extremely helpful. I have bought 2 car batteries from them and have been pleased with their services: installing, deposing of old battery and no charge for those services.
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July 2022 by DeVere Boyd
I went to Batteries Plus expecting to be told what two other dealers had told me but to my surprise was met with a smile and good news. Amy answered all of my questions thoroughly, politely and most of all professionally. She was a breathe of fresh air when it comes to customer service. She had what I needed at a fair price so that I could complete my project, same-day.
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July 2022 by Suzann Bacon
Great store, very knowledgeable answers all battery related issues
