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February 2024 by Beth Medley
Elizabeth Hines - a great associate that helped me with a problem in the store.
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February 2024 by Laura Rohr
Always a sale. Good deals.
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December 2023 by Mary Ann Rublein
Checkout was Super friendly during a busy time!! Faith showed me more that I can access on my Kohls app!! Had everything I went for and of course, On Sale!
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December 2023 by BigJayP
It's a clothing department store. If you go there and buy clothes then your visit is successful. Not a lot to it. The store is always clean, stocked and there is a huge selection of clothing to choose from.
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November 2023 by Hailey Johnson
A male bald worker started following us around and finally came up and asked if we needed the wheelchair. Yes we did my friend has a sprained knee and has trouble walking around for long. We said no and gave him the wheelchair but there was a bag tied on it and we had to get our stuff out. We had stuff from the mini Sephora sections around the store he proceeded to yell at us asking what we were gonna do with it because I said we didn’t want them anymore he made us upset so we were gonna leave we were planning on buying them it was three of us so there was quite a bit and Christmas presents also.
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November 2023 by Ostberg Trish
My shopping experience was very successful and pleasant. It was very gratifying to have sales personnel available and eager to be of assistance. They are very personable and went out of their way to be helpful.
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November 2023 by Jeff Butts
Muskegon probably has the best Kohls store in Michigan. We have been to so many other Kohl stores in Michigan,Indiana and Illinois. This store is so well organized. The displays all have a pop to them. Items are clearly marked .Such a friendly and helpful staff. Quick easy check out including new self checkout.
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November 2023 by Nicole Thurlow
As I waited in line for 15 minutes and about 5 employees were chatting, the line grew behind me. The self check out kid called for some help, and took the other employee about another 5 minutes to finish their personal conversation and walk across the aisle to open another register..
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October 2023 by Patricia Hathaway
Damoni, our cashier was speedy and made sure we used all the coupons we had available. He is very friendly too.
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October 2023 by E H
I do not recommend shopping here. Look at their return policy for items bought online it takes 30 days to get your money back I returned an item I bought directly to the store they still said it takes and average of 7 days to get your money back. I returned and item to target and the money was instantly put back on my card so kohls has no excuse!
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October 2023 by Jeff K
In a day and age when customer service is an afterthought, I was extremely impressed by the employees at Kohl's in Muskegon. Chase took her time from what she was doing to help me find my first formal wear outfit. She even helped me match a shirt, belt and shoes. I was so grateful for her help. What a pleasant surprise. Well done to Chase, Nick and Kiara.Thank you
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September 2023 by Doris Keenan
Quality and value were outstanding! I saved close to $500.00 for they were offering an additional 50% off clearance. Customer service representative TQ was outstanding!I have always loved kohl's.
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September 2023 by Michelle Phipps
Mike who was many a manager really helped me out and gave me a percentage off for my payment issues at checkout! He was extremely friendly and helpful!
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August 2023 by Jane Fires
It was very clean and well organized. We were able to find we needed. The dressing room was wonderful.
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July 2023 by Anita Niswonger
The cashier Jacob, made our checkout experience fantastic! He was efficient, accurate, quick, and friendly. A couple of the items we bought were for our pets. He asked us about our fur babies, and since there was no one behind us in line, we got to see a picture of his dog that he rescued. (Which was adorable!) Everything we bought was on sale. We received Kohl's cash, and yet the highlight of the night was checking out!
