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November 2023 by Kandas Wildey
Laura was super helpful, informative, and sent me right to what I was looking for. The whole process was quick and easy!
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November 2023 by Lorraine Estrada
Super happy with this place!!!! Leah was amazing and made us feel really comfortable!!!! She was so nice…
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November 2023 by josh byrnes
Leah is a 10 star employee, she took the time as a employee to deal with a crabby 40 year old male who had no clue what he was looking for other then a king size bed . Kudos to you Leah for being informative, personable and honest ?. People like her don't come around often and the other woman lauren or Laura was hilarious and helpful as well looking up things as we tried numerous beds before my purchase. Would 100 percent recommend purchasing from this store. On top of great deals the employees are AMAZING !
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September 2023 by Kim Britton
My search for the perfect bed is over!! Sydney helped me to find a mattress that suits me perfectly. She guided me to the products that best suited me and my sleeping needs, so I could make the most informed decision. Sydney had excellent customer service, was patient with all my questions, and most of all, she wasn’t pushy. I highly recommend her and appreciate the knowledge she shared in regards to getting the best sleep possible!
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September 2023 by Jesse Klein
I have been putting off buying a mattress for 6+ months, because the last two experienced I’ve had with sales people were horrible, and rather creepy.If I had known that Laura was going to be as prompt, professional, honest and knowledgeable, I would have gone sooner! She greeted us at the door, directed us to beds that were best suited for our spoken needs, and made us feel comfortable on the choice we made before closing the sale.If you need a bed, I HIGHLY suggest you request Laura at this location!
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September 2023 by Luke Bonner
Very helpful, honest, and lacked the "only the sale" matters attitude.Talk to Leah if you want to get to get honesty and no-nonsense help finding a new bed.
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September 2023 by Gwen Kelliher
Great customer service! I was able to get in 15 minutes before they closed and find a mattress for our guest room. Sydney (sp?) was so helpful and great to work with! She even helped me load the mattress into my car.
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September 2023 by Tarra Ridderman-Gilland
Excellent service! Leah and the rest of the staff were very knowledgeable and patient with us during our multiple trips into the store to find the right bed.
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August 2023 by Sandra Huff
We needed a new mattress and thought we would shop around. We were not very impressed with our first stop. They wanted a lot of money for delivery and taking away an old mattress. Our second stop was at Mattress Firm. The sign in the window said "Labor Day sale, Mattress + adjustable frame = $499.00" It sounded good to us. We bought a better mattress and got the adjustable frame for free, along with a free mattress cover. The price for delivery and taking out the old mattress was 100.00 less than the first store we went to. There was no need to shop any further. Laura, the sales person, did a fantastic job and made it easy for us. If you need a new mattress I highly recommend you go see her.
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August 2023 by Josh Olrich
The two professionals I worked with were both friendly and very helpful. They had great recommendations of mattresses in our budget that were similar to the ones we liked in-store. They also did not hesitate to match discounts that were found on their website.
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August 2023 by Marguerite Davis
Leah was very nice and helped us alot. My husband is a jokester and teased her, but she was very professional. A great saleperson
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June 2023 by eagleflies878 stew
Sleep expert Leah -Muskegon south # 103001 was very nice and patient with me even as I walked in 10 minutes before closing time. She helped me pick out the perfect mattress for my sleepstlye and did not feel rushed in any way! Give this women a raise! Quick easy and painless , thanks again!
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June 2023 by Gloria Hammond
My husband and I went to purchased a new mattress and it was the most stress free experience. Laura was amazing and very helpful in helping us to select the proper mattress that would fit both our needs. Excellent customer service.
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June 2023 by David Olson
We have purchased our second bed from Laura, at Mattress Firm. She was knowledgeable and considerate. We will be back for more in the future.
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May 2023 by Pastor Terror & Deacon Curtis Hughes
I believe that when it’s two customers that need to be waited on, and they’re both together.Both people should get the same customer service experience, and not just one.Thank- you.
