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December 2023 by Joyful Servant
Colton was very knowledgeable and patient with us as we looked at different mattress options.
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October 2023 by lori chesebro
We had a very good experience
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October 2023 by Kayla Crum
James at the Norton Shores Sleep Number was kind, patient, and thorough, answering all of our questions without any pressuring sales tactics. We are so excited to receive our bed next week and feel confident in the 100 day trial period and even longer warranty.
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June 2023 by amanda venema
Always a great experience!!
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June 2023 by Cindy
We looked at several options in purchasing a new bed. James Rogers at the Muskegon Sleep Number store is knowledgeable and explained thoroughly along with demonstrating. We are very happy with our new Sleep Number bed purchase.
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May 2023 by Jeff Roberts
Read all the fine print on the “100 night trial.” $250 for all exchanges or returns which takes weeks. Another $45 for a bracket to attach my headboard that I wasn’t told about. If you buy an adjustable bed frame you are stuck with Sleep Number because the adjustable bed frames are all final sale.This is just a “sales” office. After you get your bed, they direct you to the 800 number for any issues.
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May 2023 by Sherri Lemmen
The employees were great and the product is amazing and super comfortable!
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May 2023 by Cathy Prestly
First time in this location and I have to say it was extremely great experience. Salesperson could answer my questions, no matter what I asked. Pointed out features of sheet sets, pillows, and even my current new bed that I wasn't aware of. How cool is that!
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April 2023 by Jillian Ripley
We loved our experience with the staff and are loving our bed even more. The last bed I'll ever buy.
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March 2023 by Terry Ingle
Kind easy to talk to and not pushy.
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March 2023 by Racheal Palmer
Very nice store. Clean, and the employee working was very kind and knowledgeable. He wanted us to take our time. I didn't feel at all rushed to make a decision.
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March 2023 by Steve Thomas
Kim was awesome! Spent all the time we needed and explained all the features. Never tried to up-sell us.
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March 2023 by Stephanie Martinez
Such a fun experience with knowledgeable salespeople!!
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March 2022 by Mark Hamilton
Get back to you guy and gals not sure on this one yet ! Now sure . We found the product to be a real disappointment. We returned mattress but $400 total for delivery and return of product.
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March 2022 by Grace Webb
Very informational getting new tech style of sleeping comfortable
