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August 2025 by Toni Helsom
Ryan is ignorant and takes up your intire day by not returning your call. When he does gives you nothing but gibberish he has absolutely no knowledge of contacts/ warranty’s so does nothing but brush you off insid of getting you in contact with someone who has knowledge he just says your not covered. I finally spoke to the manager Steve when I could get a word in he said he would be happy to help- I just had this feeling NOT TO TRUST HIM. Maybe it was because of how bad Ryan treated me and how angry I was would you want to walk into that dealership or trust what they would do to your car. No I wouldn’t and won’t. No don’t buy from them or trust them with car troubles
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May 2025 by Albert Schwartz
A 1. Service
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February 2025 by Sabby K
Just recently purchased a 2014 GMC Terrain from them, with 136k miles on it. And now, NOT 2 MONTHS later, the timing chain broke & needs an entire new engine!! The repair & labor will cost us $8000, which is about the same amount the car sold for! And to make matters worse, they were well aware that these GMC’s Terrains from that time era were known for having this particular problem, yet no one bothered warning us of those potential issues before buying the car!! The Boss of that dealership has been contacted, yet doesn’t help us out one single bit, claiming “it isn’t ‘feasible’ for us to pay for the repair.” Yeah, but it is apparently acceptable to sell us a Lemon! I’m now stranded with an useless car and no money to repair it! Will NEVER purchase from them EVER again!!!
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January 2025 by Kayla Kelly
Jarid was a fantastic help in helping me with my car buying experience. After originally looking in the city for a brand new Equinox, I quickly realized I was missing out on the hometown experience. Not only did Jarid help me get into my new car just days after I saw it on the lot (from loan approval to driving it home), he was very knowledgeable about the vehicle and was truly happy for me, knowing that this is my first ever brand new car. If you’re looking for a place that won’t try to wheel and deal you, please check this dealership out. I can’t say enough good things! Everyone is friendly and inviting at Era Chevrolet in Norway!
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January 2025 by Tom DeDamos
If you are looking for a no hassle, fair deal on a new or used vehicle stop by Era Chevrolet in Norway Michigan. From Jarid in sales to Steve in service, it's always been a positive experience. I have to give them 6 out of 5 stars! Before you go to one of the big chain dealerships, stop by Era!
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August 2024 by Keith Waarvik
Had a loaner ready when I needed it ?
I'll be back!
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June 2024 by Sylvester Gray
If you want to buy a vehicle and get a really good experience, this is the place. They will not just sell you a vehicle but work with you to get you the best for your money. I will never shop anywhere else, imI am a lifelong coustomer
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March 2024 by Robert Bassi
Great service
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December 2023 by Benoit Grengs
Very nice place to buy a car! The staff worked to get me financing through the dealership after my Wisconsin based bank wasn’t able to provide it during the process. Still picked up my Highlander on the same day I wanted. Very nice staff and showroom(:
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December 2023 by Dominic Becs
Stranded 400mi from home J call them because I have a 2022 gmc Sierra and the check engine light came on they told me that they don’t work on GMC or warranty them. I work at a Chevrolet in northern Illinois and part of the GM warranty is you can go to any GM dealership. Great to be blatantly lied to and stranded
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November 2023 by Kevin Yagodzinski
Very trustworthy, they take care of you
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October 2023 by Deb Pellow
Fast service, professional and friendly
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September 2023 by Lisa Buchko
Excellent service!!!
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August 2023 by Judy Taylor
I saw a Trailblazer at Era last Sept. I had been looking for something new for months. I loved it and Jarrid made it happen. Could not be happier with it. I have been to the service department twice since then. They are great also. They got me in very quickly when I did something stupid to my Trailblazer. Super nice and way less than google said it would cost. Great dealership!
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August 2023 by Marc Benoit
Very good service department.
