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November 2023 by Chelsea Wilk
I received a major discount on my new iPhone, and was made aware of a new discount my family could be receiving on our plan. It was overall a positive experience, it went very smoothly.
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October 2023 by jagdish patel
Store is very clean and Mr Rick was very very co operative and helping customer to resolve there problem and for there needs. The best ever service I got here by Mr Rick
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October 2023 by Sheri Weiss
Excellent service. The store was clean and Zack and Rick were very helpful.
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September 2023 by Ian K.
I called in to inquire about cable/internet service. Devon said come in and ask for him. I came in. Not one of at least 3 employees acknowledged me. They never said hi, provided a waiting time, NOTHING. After sitting for 10 minutes, I left. Not only will I not be getting the cable/internet. I will cancel them as my cell phone provider. This is opposite of any of my previous experiences at this location. I have always been greeted with a warm welcome. However, this is the first time that no person of color was working when I arrived. I'll follow up with my sister who is an executive for ATT.
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August 2023 by Julie Rule
Thank You to Clarence! Clarence helped me set up my mom’s new phone. He was so patient and helpful! Great customer service!
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July 2023 by Susie J.
Rick and Jackson took care of me. They were so patient and helpful! I can’t thank them enough. They went above and beyond for me.
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July 2023 by Juakemo Griffin
Our representative manager Rick was awesome, he was very patient with us, took the time to answer all of our questions and concerns. He was very knowledgeable. We were with him for over three hours, but he never showed any at any point that he was ready to be done and move on, which I appreciate very much!
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July 2023 by Remix1209
Zachary was AMAZING! customer service by far the best sales rep we have ever had. Came in today on 4th of July to trade in and get a new phone. He was patient and super nice the entire time made sure everything went smooth and took care of us. Thank you I recommend him to everyone!
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June 2023 by Kent Anderson
Excellent service. Clean, well organized store environment. Rick, the store manager always exceeds our expectations when helping us. We won’t go to any other store for assistance. Rick is terrific and very personable.
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June 2023 by lakeisha thorns
Rick is the BEST and Kindest sales Rep I have met at any AT&T store I have been too! Thank You! From the Thorns Clan
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May 2023 by Zach Przybyla
Very nice and professional staff. I drive past 3 different AT&T stores just to come here. It's definitely worth it!
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April 2023 by Greg Melkumyan
We received great customer service at the New AT&T store at Twelve Oaks Mall. Rick, the store manager, went above and beyond to help us with the broken phone and helped submit an insurance claim. He was very helpful and answered all of our questions. I highly recommend this location...
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April 2023 by Gary Davis
Zack and Drew went above and beyond to help solve a problem created by another store. We will drive the extra 20 minutes to use them again. Great service.
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March 2023 by Nirmal Desai
Store is clean, beautiful managed.Rick is very helpful in nature.I have very good experience here.I tremendously recommend this store to help you about any query related to at&t
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March 2023 by Jake Falzon
Rick helped me with a new line and phone. Did excellent job. Thank you Rick !!
