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October 2023 by Melissa S.
Went in to purchase a cake, picked one marked 28.99, rang up as 32.99. I pointed out what it was marked on box. They said it was marked wrong. I put that one back and picked one marked 21.99, rang up 22.99. I said no it's marked 21.99. Again it's marked wrong. This time I complained and stated Michigan law that they technically have to give me 10x the overcharge. Met with blank stares. I will never visit this location again
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September 2023 by S S
Never again. We went here 3 times hoping that it would be better. The first time they closed much earlier than the posted time and potential customers had to find out by going seeing the door locked. I knocked and asked were they open and someone came and said that they decided yo close early. Lol. My gas wasted. Second time the workers didn’t seem to know about the ice cream I mentioned and kept going to back. Third time the ice cream didn’t look that great. I saw some with what looked like snow in the container. I called back and said to the person who waited on me : do you see all that ice in there with the ,butter pecan and it looks like snow. He apologized and said he will clean it up and I can come back and get a free scoop. Ask for anyone and tell them about my call. Yeah. Nope. I gave this place 3 tries. It is nothing like another Baskin - Robbins I found. They have donuts but I’m not willing to get that based on the unclean looking ice cream freezers. Freezer burned ice cream yuck.
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September 2023 by Laine Schmid
Terrible customer service. Rude workers, will never order a cake from here again.
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August 2023 by Kevin Kobelsky
Strawberry cheesecake... that's all I can say.
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June 2023 by Jeff Mallory
I ordered a cake, it was not ready and they could not find any sign of the order.
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April 2023 by Christie Van Zee
No dairy free Available ? although website lists that as an option on the menu for store location.
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March 2023 by Mike Brady
I Walked In For Some Supposedly Fresh Donuts. They Had Hardly Any Selection So I Settled On Some Chocolate Donut Holes. They Were Stale And Not Fresh. When I Told The Manager He Said Call Corporate Offices. Unbelievable That The Manager Was That Rude. I Don’t Recommend. Will Never Be Back.
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February 2023 by Pamela St john
This location is bad.Ice cream all dried up.I found on flavor that looked decent so I purchased it and they charged me a dollar extra. BEWARE!!
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January 2023 by Muhammad Fayez Aziz
It felt nice to have it open late at 9:30pm and see groups of people enjoying flavorful ice cream
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January 2023 by Tyson Navarre
Decent place with overall good service. Coffee is consistent and full bodied. Better than your average cup of joe
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December 2022 by Dorothy Morawsky
Nice, clean and they had what we wanted.
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September 2022 by Gregory Damien Mech
I haven't been here in about a year; however, today I had one of the best vanilla malts of my life. Blended to perfection with extra malt powder. Keep up the good work!
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July 2022 by Matt Videtich
Please update posted hours. They closed at 9:30 on hottest day of the year
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July 2022 by Brandon F
My daughter absolutely loved her unicorn cake.
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March 2022 by Mark
The service here sucked. They completely ignored me standing in front of the ice cream counter for 5 minutes. I stood there to see how long before they acknowledged me. They even carried on a meaningless conversation with another guy who sat inside. The worker looked like a high school kid, and the other female looked like she could be her mom.They were working alongside each other. They made sandwiches and coffee like they didn't have a customer waiting to be serviced. Either one could "barely" speak a lick of English. Both should quit!TOTAL EMBARRASSMENT!
