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September 2023 by Heidi Faistenhammer
I went to "We Fix It" inside Batteries Plus to get my phone looked at. It keeps not recognizing that the sim card is in. Cory offered to take my whole phone apart and diagnose the problem for free! He was far too kind.Unfortunately, my phone had no visible issues so we still couldn't figure out what the problem was (I'm waiting for a new sim card to arrive, I now believe the problem is the sim card itself), but the service was phenomenal and I'll definitely be back again if I have other issues with my phone! Thanks again, Cory!
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August 2023 by D
Cory, is my guardian angel. I was having problem with my car and wanted to know if Batteries Plus+ carried a portable battery jumper, and if it would correlate with my make and model of my car. Since this was Sunday, I will have to get back with Corey on Tuesday for follow up to find the proper portable car jumper for my car. Cory went to assist even further by going out to my car to check the starter and alternator to see if that was the problem. I could not believe that somebody would volunteer to do more to help a customer but that’s what kind of person Cory-is and Batteries Plus+ provide such great service.
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July 2023 by KFM
Drake was very professional and helpful. The place was clean and organized. And best of all the prices on batteries are great! Will come back.
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June 2023 by Joseph Quail
Great customer service and he stayed after hours so that I could pickup my battery before Memorial Day.
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May 2023 by Rachel Staggs
I cannot say enough good things about this place. I had a shattered screen on my phone and Cory took care of me and went above and beyond with customer care!!I really hope the owner see this post as you deserve recognition and a raise.You are definitely one of a kind type of employee and I hope your company see this!!
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May 2023 by Karen R Racinski
Great customer service! I was able to walk in, get advice on selecting between two brands, buy what I needed and leave quicky which was important to me that day. Great friendly service!
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April 2023 by Dylan Walton
Don’t buy keys here. Received 2 keys from them in 6 months. The first one completely died and the buttons would not work so I got a replacement. The replacement had a cracked housing I was told that if it broke completely it would be covered under warranty but now they won’t do it because it “is no longer under warranty” they said the keys had a 3 month warranty but the first key that got replaced was over the 3 month mark. The key will not stay together it comes out of my pocket in pieces and falls apart while driving. They are decent for batteries but the keys on the other hand are junk from my experiences
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March 2023 by Brenen Conley
My car battery unexpectedly died in the Starbucks parking lot. They were extremely helpful and installed the car battery for me. Excellent customer service!
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January 2023 by Claudia Zapalski
Took three watches in for replacement batteries. Replaced two. Told me he did not have battery for the third and didn’t know when he would have one. Took to another shop and was told it could not be replaced because whoever previously tried to replace the battery messed it up. Honesty would have been appreciated. Definitely do recommend going there
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December 2022 by Mike Israel
Phenomenal customer service. I travelled from Howell to get my car battery replaced and I’ll continue that trek for all of my battery needs. Thank you!
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December 2022 by Will Siembor
Great service as always!!! You won't find a higher level of customer service anywhere.
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October 2022 by Patti Frost-Berry
We have had nothing but great service from this business. We have purchased batteries for our Travel Trailer, CanAm motorcycle, key fob programmed etc. Jeff Gibson is the owner and I really appreciate his staff.
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October 2022 by Mrs Parker
Excellent service and very reasonable prices. The salesperson was exceptional.
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October 2022 by Robert O.
Just outstanding service! Got here at 5:58 PM to try to get an iPhone battery replaced but they closed at 6:00. Well, wait, they didn't close at 6:00 after all because the very nice guy working stayed open another 15-20 minutes. He finished my sister's phone and was just friendly, flexible and just a great employee. Somebody give this guy a raise and some recognition!
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September 2022 by Joe Lounsbury
Corey took apart my phone and fixed the Battery connection and tape in it from the prior place that didn’t tape it down correctly. This fixed the problem of my phone constantly turning on and off. I went In and within 45 mins was out without an appointment and they didn’t even charge me. Super friendly. A place not related to this company repaired my iPhone 13 pro but didn’t strap the battery in so it kept causing phone to reset. I could hear it flop around in the phone before and now it’s firmly in
