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December 2023 by Khadigah A.
Appalling experience here. My friend was ordering and I and my other friend sat down like many other customers. We were approached by a server after being seated (for at least 10 minute) who was explaining to us that we shouldn't be seated yet. She claimed that we had to go stand outside and wait until our friend was done ordering THEN we could sit. As she is explaining, we see multiple empty tables. We read the sign by the door which said nothing of this policy. In fact, it said "ask your server about any items" or something similar. When asked to speak to the manager, she took her time continuing the dishes she was working on. We also witnessed a couple who did the exact thing we did without a word to them. We also happened to be the only minorities in the restaurant. Either way, it's so insulting to be removed from the restaurant in that manner when it was our first time going there with no signage indicating the policy and the alleged policy wasn't being applied to anyone else. Never, ever going back.
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December 2023 by Kristin
This place is typically empty but they will screw up your order and ignore you anyway. Just a disasterous experience of overcooked food and cold fries. They don't care about customers, largely concerned with talking to each other. No refill on waters. Just get me out of this he11. Overpriced. Incredibly bad experience. How do you stay open?
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November 2023 by Canalis Medical Pharmacy
Food was almost cold - soup and entre
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July 2023 by Mike Quilgey
Chuck W. And Rebecca and everyone here contribute to a great dining experience. Thanks !
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April 2023 by Tim Toy
Good food, great service, nice open atmosphere. Will def. go back!
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March 2023 by Haithem Hachem
The food was great and the staff was
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March 2023 by Alice Riley
Absolutely love to eat there
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February 2023 by Jonathan Rivera
The service was great with Rebecca, and Dana the manager even came by as well.
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February 2023 by Mark Tedrick
Fry not McDonald but French dip good like Arby
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December 2022 by Sybil C
Beard Hair found in all of our french fries and at another family's table said had beard hair in their French fries too. The manager lied and first said it was corn husk then said it was rosemary. No accountability!!! I'll never go there again!!!
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November 2022 by Eric Ulicny
I really enjoy this place but they keep changing the menu and removing the sandwiches we enjoy.
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October 2022 by Abdelkader Fares
It's a good bite if you're looking for something inside the mall that's not court yard food. The French Dip sandwich was good, along with the service.
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August 2022 by Rita P
Used to be really goodQuality and standards have gone downhill
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June 2022 by John Flynn
Went shopping at Twelve Oaks Mall and stubbled upon this great bistro on the second floor of Nordstrom’s. I ordered the French dip sandwich with fries and lemonade, it was exceptional. The service was great with Rebecca, and Dana the manager even came by as well. Can’t wait to stop by to see you guys again and try that wood fired pizza!
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April 2022 by Gorton54
My wife and I had trouble finding this place in Nordstroms (it's on the 2nd floor). We each had a salad entree, one with chicken and the other with salmon. We opted for the ginger salad dressing for the chicken and the Green Goddess dressing for the salmon. The ginger dressing was good but the Green Goddess tasted awful. The two salads and coffee set us back over $50.